Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shilpa Muralidharan

Austin,TX

Summary

Dynamic software engineering leader with a proven track record of developing high-quality software solutions. Proficient in AI technology adoption, cloud computing, and software architecture. Committed to achieving results through innovation and process optimization, consistently delivering impactful outcomes.

Overview

17
17
years of professional experience

Work History

Director of Software Engineering

Visa
Austin, TX
10.2022 - Current
  • Championed strategic efforts to facilitate external cloud adoption at Visa, enhancing operational efficiency.
  • Oversaw collaboration among diverse teams to optimize DevOps processes and automate CI/CD pipelines for extensive application support.
  • Spearheaded AI adoption and automated release processes to enhance team efficiency.
  • Supervised architecture and design processes for container platforms, leveraging ArgoCD and Harness to meet strategic business goals and technical requirements.
  • Supported engineering leaders in professional growth while promoting an environment focused on continuous improvement.
  • Demonstrated leadership and results-driven approach, achieving promotion within one year at Visa.

Senior Programmer Analyst

Whole Foods/Precision Systems
Austin, TX
05.2018 - 10.2021
  • Spearheaded initiatives to enhance functionality and efficiency of a business-critical back-office product.
  • Led architectural design and execution of application migration to AWS, managing the entire process from conceptualization to successful deployment.
  • Facilitated discussions regarding resourcing capabilities and operational support requirements with business partners.
  • Formulated and implemented team roadmap, emphasizing best practices while removing redundant processes.
  • Facilitated mentorship for engineers, enhancing skills in AWS-related infrastructure tools to support project success.
  • Facilitated all phases of software projects, from ideation to deployment, while adhering to budgetary limits and delivery timelines.

Software Engineer 2

DELL/RSA
06.2015 - 04.2018
  • Led migration of RSA eGRC product Archer from Silverlight/WPF to ExtJS as Solutions Delivery Lead. Coordinated with architect and senior developers to redesign key pages for successful Phase 1 launch in January.
  • Achieved improved code quality and development efficiency by leading a team to implement continuous integration practices. Promoted test-driven development (TDD) through established unit testing guidelines. Advanced research on Docker and static code analysis, resulting in enhanced automation and best practices.
  • Engineered and implemented ExtJS and ASP.NET/C# MVC front-end solutions, middle tier architecture, and RESTful web services to enhance application functionality.
  • Directed project execution for RSA Archer mobile initiative, aligning deliverables with revised timelines. Communicated project progress to executive leadership, facilitating informed decision-making. Oversaw prioritization of remaining tasks and led the design of data synchronization RESTful web services. Managed the development of client UI and data source layer to enhance user experience.
  • Responsible for product strategy, user experience design, branding, and technical management of the 508 team.

Module Lead

Ericsson Services Inc.
09.2013 - 05.2015
  • Led initiatives within the network health tools team to enhance monitoring capabilities for client Sprint. Oversaw the development of tools that improved network performance and reliability. Championed efforts to maintain optimal network health through innovative solutions.
  • Guided team in understanding project specifications while proactively managing deadlines for deliverable submissions.
  • Managed a dedicated team to facilitate customer migration from Perl/Unix to .NET/C#, enhancing operational efficiency.
  • Created a suite of applications based on sound architectural principles, promoting the integration of reusable components.

Senior .NET Developer

Royal Bank of Scotland (RBS)
03.2009 - 05.2013
  • Project: EFlex-CIB Application GTS Pipeline (Quick Deal)/ Stream to RIMS
  • Led the redesign of GTS pipeline, a significant deal management system for RBS, serving a global user base of 6000+. Oversaw the implementation of a new GUI using .NET to improve functionality and navigation speed.
  • Facilitated creation of distinct workflows for Asia by managing the separation of Asia-related trades from London.
  • Designed and implemented eFlex, a rapid application development platform, to provide tailored solutions for users within RBS Corporate Division.
  • Contributed significantly to project initiation by comprehensively understanding CIB applications and providing clients with effective technical solutions to address performance issues.

Education

Bachelors of Engineering -

Anna University
India

Skills

  • Strategic Thinking & Vision
  • Team Leadership & Mentoring
  • AI Adoption
  • External and Private Cloud Platform development
  • DevOps practices

Timeline

Director of Software Engineering

Visa
10.2022 - Current

Senior Programmer Analyst

Whole Foods/Precision Systems
05.2018 - 10.2021

Software Engineer 2

DELL/RSA
06.2015 - 04.2018

Module Lead

Ericsson Services Inc.
09.2013 - 05.2015

Senior .NET Developer

Royal Bank of Scotland (RBS)
03.2009 - 05.2013

Bachelors of Engineering -

Anna University
Shilpa Muralidharan