Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shimara Coates

Winston-Salem,NC

Summary

To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

School Bus Driver

First Student School Bus
09.2023 - Current
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.

Behavioral Health Specialist

Alexander Youth Network
07.2022 - Current
  • Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
  • Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
  • Used Echovantage to document patient information, progress notes, and treatment plans.
  • Facilitated group therapy sessions addressing topics such as coping skills, stress management,fostering a supportive environment for participants.
  • Participated in ongoing professional development opportunities to stay current with industry best practices.
  • Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.

Assistant Program Manager

Community Options Inc.
01.2007 - 03.2021
  • Schedules for staff
  • Record keeping for individuals funds, providing transportation and assistance to appointments
  • Providing assistance to individuals as necessary with daily living skills and by doing so developing independent community skills
  • Utilizes Person Centered Plans to evaluate member's needs and interest in the community and to develop goals and objectives
  • Assists in the development of a weekly schedule for each member to maximize their time spent in the community
  • Administers medication(s) and completes appropriate documentation, where necessary
  • Accompanies individual to and from appointments and activities

Home Health Aide

Liken Health Care
  • Monitors patient condition by observing physical and mental condition, intake and output, and exercise
  • Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements
  • Monitoring and recording vitals
  • Accepts and offers understanding of patients' emotional needs ensuring comfort and safety at all times

Waiter

Simmies Restaurant
  • Seat customers and offer welcome drinks and menu
  • Take food and beverage orders and communicate to the kitchen
  • Ensure order delivery to the table in a timely manner
  • Ensure quantity, quality and accuracy of order
  • Set up food stations and tables as directed
  • Clean tables and ensure that they are bussed appropriately

Housekeeping

Children's Hospital of Pittsburgh
  • Dust, mop and sweep patients' room, nurses' and surgical units and administrative offices
  • Take and address patients' complaints regarding housekeeping services
  • Create and maintain inventory of cleaning supplies and equipment
  • Inform housekeeping supervisor of any cleaning equipment that may need repair or replacement
  • Mix appropriate quantities of cleaning liquids and chemicals in accordance to safety procedures set by the hospital management

Education

Bachelor of Science - Psychology

Columbia Southern University
Orange Beach, AL
05.2024

Associate of Science -

Community College Allegheny County
Pittsburgh, PA
01.2010

Skills

  • Leadership
  • Time management
  • Adaptability
  • Teamwork
  • Strong work Ethic
  • Active Listening
  • Effective communication skills

Certification

Certified Class B Truck Driver

Timeline

School Bus Driver

First Student School Bus
09.2023 - Current

Behavioral Health Specialist

Alexander Youth Network
07.2022 - Current

Assistant Program Manager

Community Options Inc.
01.2007 - 03.2021

Home Health Aide

Liken Health Care

Waiter

Simmies Restaurant

Housekeeping

Children's Hospital of Pittsburgh

Bachelor of Science - Psychology

Columbia Southern University

Associate of Science -

Community College Allegheny County

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Shimara Coates