Brent Black
Atlanta,GA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Dishwasher
Westin Peachtree Plaza Hotel
06.2023 - 08.2023
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Cashier/Stocker
Shell Gas Station
11.2022 - 06.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Security Officer
SafeGuard Security Solutions
04.2022 - 11.2022
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Dishwasher
Fox Bros. Barbeque
10.2020 - 04.2021
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Education
No Degree - Journalism
Atlanta Metropolitan State College
Atlanta, GAHigh School Diploma -
Benjamin E. Mays High School
Atlanta, GA 06.1997
Skills
- Supply Restocking
- Quality Control
- Restocking Skills
- Interactive Communication Skills
- Cleaning and Sanitizing
- Organizational Strengths
- Organizational skills
- Stress tolerance
- Waste disposal
- Efficient cleaning
- Fast-paced environment
- Attention to detail
- Customer service
Affiliations
- Barbering, Sports, Gardening, Traveling, Helping others
Timeline
Dishwasher
Westin Peachtree Plaza Hotel
06.2023 - 08.2023
Cashier/Stocker
Shell Gas Station
11.2022 - 06.2023
Security Officer
SafeGuard Security Solutions
04.2022 - 11.2022
Dishwasher
Fox Bros. Barbeque
10.2020 - 04.2021
No Degree - Journalism
Atlanta Metropolitan State College
High School Diploma -
Benjamin E. Mays High School
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