Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
BusinessAnalyst
Shiori Wojtas

Shiori Wojtas

Dog groomer
Waterford ,MI

Summary

Compassionate pet groomer with extensive experience in all aspects of grooming of dogs and cats. Strong communication and interpreting abilities and particular talent in managing appointments, setting up schedules and handling customers. Consistently deliver quality service and high level of excellence in animal care. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Dog Groomer

Petco
06.2022 - Current
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items.
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.

Crew Member

Wendy's
04.2021 - 10.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

Graphic Design - Art

Oakland Community College
Bloomfield Hills, MI

High School Diploma - General Studies

Walled lake center
Walled Lake, MI
05.2019

Skills

  • Price Negotiation
  • Critical Thinking
  • Housekeeping Requirements
  • Active Listening
  • Safety Precautions and Measures
  • Verbal and Written Communication
  • Facility Policies and Procedures
  • Maintaining Clean Work Areas
  • Group Sessions
  • Phone and Email Etiquette
  • Erratic Behavior Tolerance
  • Tool Sanitation Methods
  • Safety Procedures
  • Customer Service
  • Daily Logs
  • Appointment Scheduling
  • Grooming Appointment Scheduling
  • Product Inventories
  • Breed and Species Knowledge
  • Grooming and Bathing
  • Laundry Duties
  • Dog Behavior Insight
  • Animal Health Understanding
  • Hair Mat Removal
  • Animal Grooming Tools
  • Microsoft Office
  • Animal First Aid

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Dog Groomer

Petco
06.2022 - Current

Crew Member

Wendy's
04.2021 - 10.2021

Graphic Design - Art

Oakland Community College

High School Diploma - General Studies

Walled lake center
Shiori WojtasDog groomer