Summary
Overview
Work History
Education
Skills
My hobbies are reading, spending time with family and learning different things.
Timeline
Generic

Shiphrah Smith

Greenwood,Indiana

Summary

Hardworking Grocery Stocker with proven customer service and merchandising abilities. Adept at labeling and arranging products. Offering 5+ years of experience to challenging new position. Physically fit Overnight Stocker with 3+ years of experience in inventory management. Strong track record of safely operating equipment and handling large volumes of product on tight schedule.

Overview

12
12
years of professional experience

Work History

Overnight Stocker

Walmart
09.2021 - Current
  • Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.

Shift Manager

McDonald's
07.2016 - 10.2021
  • Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Oversaw loading and unloading of packages in warehouse.

Shift Manager

Petro Gas Station
02.2012 - 05.2016
  • Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Supervised ongoing daily production phases.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.

Education

High School Diploma -

Lew Wallace High School
45th Harrison St. Gary, Indiana 46408
06.1999

Skills

  • Product Labeling
  • Efficient Movement
  • Shipment Inspection
  • Performance Improvement
  • Critical Thinking
  • Order Fulfillment

My hobbies are reading, spending time with family and learning different things.

I always been in the customer service field, I decided to take a leap of fate and try the medical field and so far I love it because I love to helping people.

Timeline

Overnight Stocker

Walmart
09.2021 - Current

Shift Manager

McDonald's
07.2016 - 10.2021

Shift Manager

Petro Gas Station
02.2012 - 05.2016

High School Diploma -

Lew Wallace High School
Shiphrah Smith