SHIPRA GUPTA
Pleasanton,CA
Summary
Experienced Workforce Policy and Employee Relations Analyst with over 10 years in HR operations and policy implementation across healthcare and corporate sectors. Specializes in interpreting HR policies and analyzing employee situations to ensure compliant decision-making. Demonstrated ability in conducting ER case reviews, collaborating with stakeholders, and managing sensitive matters with confidentiality.
Overview
17
17
years of professional experience
Work History
HR Business Analyst / HR Specialist
Robert Half
06.2022 - 09.2024
- Reviewed and documented employee relations cases involving performance concerns, conduct issues, and policy violations to support fair resolution processes.
- Interpreted and applied standard HR policies to employee relations scenarios, ensuring consistent, compliant, and equitable outcomes.
- Produced concise case summaries and documentation that informed HR leadership's decision-making.
- Tracked and documented ER cases in HR case management systems, ensuring accuracy and audit-readiness of records.
- Utilized Workday to update employee records, track case-related actions, and generate HR reports supporting compliance.
- Analyzed policy language to identify risks, escalation thresholds, and appropriate corrective actions.
- Maintained strict confidentiality while collaborating with HRBPs, managers, and leadership on sensitive matters.
- Client: Stanford Health Care – Tri-Valley
HR Business Partner
VICI Collections
01.2023 - 04.2023
- Advised employees and managers on HR policies, workplace conduct, and leave provisions, enhancing understanding and application of policies.
- Reviewed and recommended improvements to HR policies and procedures, ensuring greater consistency and compliance across the organization.
- Supported employee relations matters through issue analysis and documentation, providing policy-based recommendations for effective resolution.
- Addressed sensitive employee issues through careful investigation and documentation. independently while exercising sound judgment and professionalism.
HR Generalist
Robert Half
06.2022 - 01.2023
- Analyzed workforce and policy-related issues and partnered with management on resolution strategies.
- Executed ER-related documentation using SmartRecruiters and internal HR systems.
- Supported employee relations activities by preparing investigation documentation and disciplinary records.
- Coordinated WCIRB and SF Pretrial Diversion Project by managing timelines and stakeholder communications.
HR Generalist
Center Point Inc.
08.2021 - 06.2022
- Ensured compliance with labor laws including FMLA, ADA, wage & hour, I-9, and record-keeping requirements.
- Conducted confidential investigations into employee complaints, including harassment, discrimination, and policy violations.
- Prepared detailed written documentation and case files supporting ER decisions and compliance audits.
- Acted as a trusted point of contact for employees seeking clarification on HR policies and procedures.
Instructional Assistant
Miller Creek School District
11.2018 - 08.2021
Sr. Business Analyst
Tech Adaptika
09.2020 - 01.2021
Assistant Manager – HR
R.K. Singal & Associate
08.2012 - 12.2013
Assistant Manager – HR
Tvarita Consulting
01.2012 - 08.2012
Senior Executive – HR
Aman Resorts
04.2009 - 12.2011
HR Executive
The Metropolitan Hotel
02.2008 - 04.2009
Education
MBA - Human Resources & Marketing
Apeejay School of Management
New DelhiBachelor of Business Administration - HR
Guru Nanak Dev University
New DelhiBusiness Analytics Specialization -
Wharton University Online
Philadelphia, PASkills
- Workforce Policy Interpretation
- Employee Relations Case Support
- HR Policy Analysis & Application
- Written Documentation & Case Summaries
- Risk Assessment
- Confidential Investigations
- Stakeholder Collaboration
- HR Compliance (Federal, State, Local)
- Independent case management
- High-Emotional-Intelligence Judgment
- Workday HRIS
- Salesforce
- ServiceNow
- SmartRecruiters ATS
- Sterling
- Checkr
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- HR documentation & reporting
Hr Systems And Tools
- Workday HRIS
- Employee Relations Case Management Systems (Salesforce, ServiceNow – user-level exposure)
- SmartRecruiters ATS
- Sterling
- Checkr
References
References available upon request.
Timeline
HR Business Partner
VICI Collections
01.2023 - 04.2023
HR Business Analyst / HR Specialist
Robert Half
06.2022 - 09.2024
HR Generalist
Robert Half
06.2022 - 01.2023
HR Generalist
Center Point Inc.
08.2021 - 06.2022
Sr. Business Analyst
Tech Adaptika
09.2020 - 01.2021
Instructional Assistant
Miller Creek School District
11.2018 - 08.2021
Assistant Manager – HR
R.K. Singal & Associate
08.2012 - 12.2013
Assistant Manager – HR
Tvarita Consulting
01.2012 - 08.2012
Senior Executive – HR
Aman Resorts
04.2009 - 12.2011
HR Executive
The Metropolitan Hotel
02.2008 - 04.2009
MBA - Human Resources & Marketing
Apeejay School of Management
Bachelor of Business Administration - HR
Guru Nanak Dev University
Business Analytics Specialization -
Wharton University Online