SHIQUONDRA MOORE
Clinton,US
Summary
Hey, I am a great candidate for this postion! Great communication skills. Good advertising and promoting. Very reliable, available anytime, great working with others or alone.
Overview
10
10
years of professional experience
Work History
Front Office Staff Member
Sessoms Medical Associates
Clinton Nc
11.2024 - 01.2025
- Facilitated smooth group arrivals by coordinating logistics in advance with event organizers and related departments.
- Managed reservation system to ensure accurate room allocation and up-to-date availability information.
- Maintained confidentiality of guest information, adhering to data privacy regulations and hotel policies to protect the security of sensitive personal details.
- Implemented best practices for inventory management of supplies at the front desk, reducing waste while maintaining optimal stock levels.
- Enhanced guest satisfaction by providing exceptional front office services and addressing inquiries promptly.
- Streamlined check-in and check-out processes for improved efficiency and reduced waiting times.
- Handled guest complaints professionally, resolving issues quickly to maintain positive customer relationships.
- Maintained a well-organized front desk area, creating a welcoming environment for guests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Cashier
Dollar General
Clinton, NC, US
02.2022 - 06.2023
- Great customer experience
- Stock shelves
- When manger would leave store for break, I took charge over the store
- Clean the restrooms
Cashier
McDonald's
Clinton, NC, US
09.2021 - 11.2022
- Greet custmers
- Take custmers orders
- Collect money
Professional
Kandii Group Home
Clinton Nc
07.2019 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier
Burger King
Clinton NC
05.2015 - 08.2017
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
High School Diploma - Business Administration
Union High School
Rose hill, NC06.2009
Skills
- Expert
Experienced
Timeline
Front Office Staff Member
Sessoms Medical Associates
11.2024 - 01.2025
Cashier
Dollar General
02.2022 - 06.2023
Cashier
McDonald's
09.2021 - 11.2022
Professional
Kandii Group Home
07.2019 - 02.2022
Cashier
Burger King
05.2015 - 08.2017
High School Diploma - Business Administration
Union High School