Open To Work
Shira Mumtaz
West Palm Beach
Work Preference
Summary
Resourceful Key Holder Supervisor known for high productivity and efficient task completion. Specialize in inventory management, customer service excellence, and team leadership. Excel in communication, problem-solving, and adaptability to ensure smooth store operations and enhance customer satisfaction. Committed to leveraging organizational skills to maintain store standards and support company goals.
Overview
5
5
years of professional experience
Work History
Key Holder Supervisor
Fragrance outlet
West Palm Beach
10.2023 - Current
- Supervised daily store operations and ensured compliance with company standards.
- Trained and mentored new staff on customer service and sales techniques.
- Handled cash register operations, processed transactions, and balanced the till.
- Resolved customer inquiries and complaints to ensure a positive shopping experience.
Sales Associate
Dunkin' Donuts
West Palm Beach
12.2020 - 02.2023
- Delivered outstanding customer service in high-volume setting, enhancing customer satisfaction.
- Managed cash register operations and processed transactions accurately, ensuring smooth customer experience.
- Prepared and served food and beverages according to company standards.
- Supported inventory management and restocked supplies to maintain optimal stock levels.
Education
Associate of Arts - Data Science
Palm Beach State College
Lake Worth, FL05-2026
Bachelor of Arts - Data Science
Florida Atlantic University
Boca Raton, FL05-2026
Skills
- Operational coordination
- Project oversight
- Team leadership
- Customer service
- Problem solving
- Marketing strategies
Languages
Bengali
Professional
Timeline
Key Holder Supervisor
Fragrance outlet
10.2023 - Current
Sales Associate
Dunkin' Donuts
12.2020 - 02.2023
Associate of Arts - Data Science
Palm Beach State College
Bachelor of Arts - Data Science
Florida Atlantic University