Shirana Deen
Medical Sales And Marketing Professional
Orlando,United States
Summary
Professional career was jump-started in college by balancing a full workload between pursuing dual bachelor degrees in 4 years while working as a resident assistant. Developed valuable life skills in leadership, teamwork, interpersonal connections, organization and time management. Completing qualification arsenal was hands on healthcare industry experience that amplified passion for helping others.
Overview
17
17
years of professional experience
9
9
years of post-secondary education
Work History
Inbound Vacation Sales Specialist
IHG Holiday Inn Club Vacations
Orlando, FL
12.2022 - Current
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
- Worked with average 50 daily customers.
Inbound Vacation Sales Specialist
Hilton Grand Vacations
Orlando, FL
02.2019 - 12.2022
- Provided first-rate service to all customers and potential customers.
- Managed minimum of 50 sales calls per day.
- Demonstrated product features, answered questions and persuasively overcame objections.
Account Executive
Nurse On Call Home Health
Melbourne , FL
01.2016 - 10.2017
- Built and strengthened relationships with between 6-10 new and existing accounts daily to drive revenue growth and specialty service utilization.
- Resolved home health coordination issues promptly to prevent re-hospitalization, drive medical provider satisfaction, enhance patient compliance and quality of life.
- Planned and executed community wide fundraising, awareness and educational events for specialty services including skilled nursing, physical, occupational and speech therapy for geriatric patients.
Marketing Manager
Glenn's Super Shop Ltd.
Trinidad And Tobago, WI
07.2014 - 12.2015
- Improved relations with export companies, secured exclusive export and distribution rights for entire Caribbean Region for Street Legal auto detailing product.
- Managed workflow between staff, coordinating documents, planning marketing events, and creative material distribution.
- Enhanced brand awareness and expanded customer base for target audience starting within first quarter increasing sales by 10% through managing marketing campaigns and training implementation.
Medical Staffing Coordinator
Health First Hospitals Of Brevard County
Melbourne, FL
07.2013 - 07.2014
- Detail oriented staffing duties including float pool and floor staff management for all four hospitals in Brevard
- Implemented great work attitude even under high pressure and time crunches.
- Conducted phone conferences between house supervisors at each hospital prior to each shift, allocating nurses, CNAs, and all floor staff to ensure patient safety and quality care.
Pharmacy Technician
CVS Pharmacy
Palm Bay, FL
09.2009 - 07.2013
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Entered and processed patients' prescriptions into internal system..
- Stocked, labeled, and inventoried medication to keep accurate records as inventory specialist.
- Customer satisfaction surveys reflected steady 5% increase quarterly during employment.
Resident Assistant
Florida Institute Of Technology
Melbourne, FL
08.2006 - 08.2008
- Inculcated strong leadership and effective communication skills managing 64 freshman students per semester.
- Created, planned and executed social and educational events for residents to foster meaningful connections, assimilation to college and community spirit.
- Provided peer counseling with provided guidelines and was resource for students.
- Awarded Resident Assistant of month on multiple occasions.
Education
Bachelor of Science - Molecular Biology
Florida Institute of Technology-Melbourne
Melbourne, FL 08.2005 - 12.2009
Bachelor of Science - Pre-Medicine
Florida Institute of Technology-Melbourne
Melbourne, FL 08.2005 - 12.2009
Skills
Empathetic and Genuine
undefinedTimeline
Inbound Vacation Sales Specialist
IHG Holiday Inn Club Vacations
12.2022 - Current
Inbound Vacation Sales Specialist
Hilton Grand Vacations
02.2019 - 12.2022
Account Executive
Nurse On Call Home Health
01.2016 - 10.2017
Marketing Manager
Glenn's Super Shop Ltd.
07.2014 - 12.2015
Medical Staffing Coordinator
Health First Hospitals Of Brevard County
07.2013 - 07.2014
Pharmacy Technician
CVS Pharmacy
09.2009 - 07.2013
Resident Assistant
Florida Institute Of Technology
08.2006 - 08.2008
Bachelor of Science - Molecular Biology
Florida Institute of Technology-Melbourne
08.2005 - 12.2009
Bachelor of Science - Pre-Medicine
Florida Institute of Technology-Melbourne
08.2005 - 12.2009
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