Shiree Davis
Northwest Indiana,IN
Summary
Customer-focused professional with experience in fast-paced environments, skilled in building strong relationships, handling sensitive information with confidentiality, and maintaining accuracy in financial and administrative transactions. Proven ability to identify client needs, provide tailored solutions, and deliver high-quality service while supporting team goals. Strong communicator with a detail-oriented and problem-solving mindset.
Overview
5
5
years of professional experience
Work History
Cashier/ Front End Assistant
Costco Wholesale
Merrillville, IN
07.2025 - Current
- Delivered high-volume customer service while processing transactions accurately in a fast-paced retail environment
- Built positive relationships with members by addressing questions, resolving concerns, and ensuring a smooth experience
- Maintained accuracy in cash handling and transactions while meeting efficiency expectations
- Contributed to team performance by reducing customer complaints and improving overall satisfaction
- Identified customer needs and assisted with products and services, supporting overall sales and service goals
Career Coach/ Case Manager
State of Indiana IMPACT- Equus Workforce Solutions
Michigan City, IN
10.2023 - 07.2024
- Built and maintained relationships with clients, guiding them through services based on individual needs
- Managed a caseload of 200+ participants while maintaining accurate and confidential records
- Analyzed client situations to recommend appropriate resources and solutions
- Completed detailed, time-sensitive reports using Excel with a high level of accuracy
- Provided consistent communication through phone and in-person interactions, ensuring engagement and trust
Executive Muralist Assistant
Sylvain Studios
Chicago, IL
07.2022 - 01.2024
- Supported project management by tracking budgets, inventory, and timelines
- Assisted in coordinating large-scale projects while maintaining organization and efficiency
Warehouse Associate
UNITED POSTEL SERVICE
Hodgkins, IL
09.2021 - 07.2022
- Responsible for shipping and receiving, lifting over 40lbs, sorting, inventory
- Developed relationships with new staff members, and assisted existing staff members in their career development
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Provided customer service and was involved in training new team members each month
Executive Assistant
Peace Centered Wholeness
Merrillville, IN
04.2021 - 11.2021
- Managed confidential client information in compliance with HIPAA regulations
- Verified financial and personal documentation with strong attention to detail
- Coordinated schedules and administrative processes to improve operational efficiency
- Streamlined data entry processes to increase accuracy and productivity
Education
Associate of Business Administration - Human Resources Management
Ivy Tech
Gary, IN05.2027
High School Diploma - Visual Arts
The Chicago High School for the Arts
Chicago, IL06.2014
Skills
- Customer Relationship Management
- Cash Handling & Transaction Accuracy
- Data Entry & Financial Documentation
- Problem Solving
- Microsoft Excel & Office Suite
- Communication & Sales Support
- Confidentiality & Compliance
- Time management skills
Timeline
Cashier/ Front End Assistant
Costco Wholesale
07.2025 - Current
Career Coach/ Case Manager
State of Indiana IMPACT- Equus Workforce Solutions
10.2023 - 07.2024
Executive Muralist Assistant
Sylvain Studios
07.2022 - 01.2024
Warehouse Associate
UNITED POSTEL SERVICE
09.2021 - 07.2022
Executive Assistant
Peace Centered Wholeness
04.2021 - 11.2021
High School Diploma - Visual Arts
The Chicago High School for the Arts
Associate of Business Administration - Human Resources Management
Ivy Tech