Shiria Lindey
Helena ,AR
Summary
Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge.
Overview
6
6
years of professional experience
Work History
Bank Teller Intern
Southern Bancorp
West Helena , AR
08.2024 - Current
- Identified opportunities for process improvements within the branch operations.
- Assisted with opening new accounts for customers including checking accounts.
- Prepared daily reports of cash receipts, withdrawals, and other transactions.
- Processed foreign currency exchange requests from customers.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Balanced daily cash deposits and vault inventory with zero error rate.
Personal Shopper Assistant
Walmart
West Helena , AR
06.2019 - Current
- Developed and maintained client profiles, including style preferences, sizes, and budget requirements.
- Followed up with customers post-purchase to ensure satisfaction with their purchase experience.
- Checked customer receipts against purchased items prior to bagging goods for purchase.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Stayed informed about current promotions, policies regarding payment and exchanges, and security practices.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Monitored sales floor activity to ensure customer satisfaction was maintained at all times.
Pharmacy Technician
Walmart
West Helena, AR
07.2023 - 12.2024
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Answered telephones to respond to questions or requests.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
CNA
Nursing Home
Marianna, AR
09.2023 - 05.2024
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Answered patient call signals and signal lights to determine patients' needs.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Observed and reported unusual symptoms and changes to charge nurse.
Phlebotomist
Delta Hospital
Clarksdale , MS
06.2022 - 02.2024
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Verified patient information prior to specimen collection.
- Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Prepared specimens for transport to external laboratories.
Education
Some College (No Degree) - Medical Technology
Phillips Community College University of Arkansas
West Helena, ARSkills
- Specimen collection
- Patient care
- Pharmacy operations
- Regulatory compliance
- Medical terminology
- Technical documentation
- Customer service
- Cash drawer balancing
- Banking software proficiency
- Teller support
- Account maintenance
- Compliance, banking laws, and regulations
- Friendly
Timeline
Bank Teller Intern
Southern Bancorp
08.2024 - Current
CNA
Nursing Home
09.2023 - 05.2024
Pharmacy Technician
Walmart
07.2023 - 12.2024
Phlebotomist
Delta Hospital
06.2022 - 02.2024
Personal Shopper Assistant
Walmart
06.2019 - Current
Some College (No Degree) - Medical Technology
Phillips Community College University of Arkansas
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