Shirin Sedehi
Waldorf Astoria Hotels & Resorts
1
Language
6
years of professional experience
Work History
Pool Attendant
3 Years 4 Months- Monitor facility use and address and/or report potential hazards.
- Responded to guest inquiries and service issues in a timely, friendly, and efficient manner to ensure guests' needs were met.
- Coordinated with team members to manage towel inventory effectively, minimizing loss and ensuring guest access.
MFT Trainee
9 Months- Conducted intake assessments to evaluate client needs and develop treatment plans.
- Provided individual counseling sessions for elementary and middle school students to promote emotional well-being
- Utilized evidence-based interventions, including CBT, DBT-informed techniques, solution-focused therapy, play therapy, art therapy, and mindfulness-based strategies
- Documented client progress, interventions, and response to treatment through GIRP notes.
Behavioral Specialist Internship
1 Year 4 Months- Facilitated individual and group activities to foster a therapeutic environment, promoting emotional resilience and meaningful social engagement.
- Developed tailored care plans to address residents' needs, leading to noticeable improvements in their daily functioning and overall well-being of residents.
- Evaluated resident progress through ongoing assessments, ensuring the effectiveness of interventions and adjusting strategies based on individual needs.
- Led engaging group programs that addressed behavioral challenges, fostering a supportive environment, and enhancing residents' coping skills.
Front Desk Sales Associate
5 Months- Provided outstanding customer service by seamlessly multitasking between answering phones, setting appointments, greeting clients as they arrive, and checking guests in and out.
- Educated our clients about the benefits of our Wellness Program to drive membership sales and member retention.
- Scheduled clients for future services and encouraged home-care retail purchases based on service provider recommendations.
- Protected our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
- Fostered a welcoming atmosphere by greeting clients warmly and ensuring a smooth check-in process, enhancing overall client satisfaction.
Cashier / Sales Associate
2 Years- Ensured exceptional customer service at the point of sale for guests while accepting payment for goods sold.
- Processed customer transactions at the point of sale, handling large amounts of cash.
- Delivered exceptional customer service at checkout, cultivating a welcoming environment that enhanced guest satisfaction and loyalty.
Education
Master of Arts - Clinical Psychology With An Emphasis in Marriage & Family Therapy
Bachelor of Arts - Psychology
Skills
Active Listening
Critical Thinking
Problem Solving
Emotional Intelligence
Empathy
Multitasking
Conflict Resolution
Team Collaboration
LANGUAGES
Farsi
Timeline
MFT Trainee
Jewish Family and Children Services
09.2025 - 06.2026Read More
Pool Attendant
Waldorf Astoria Hotels & Resorts
04.2023 - CurrentRead More
Behavioral Specialist Internship
Founders House of Hope
12.2022 - 04.2024Read More
Front Desk Sales Associate
Massage Envy
03.2022 - 08.2022Read More
Cashier / Sales Associate
Roger's Garden's
03.2020 - 03.2022Read More
California State University, Fullerton
Bachelor of Arts from Psychology
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Pepperdine University
Master of Arts from Clinical Psychology With An Emphasis in Marriage & Family Therapy
Read More