Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Shirisha Yada

Dallas,TX

Summary

  • Over 8 plus years of professional IT background in Salesforce.com CRM Platform, fulfilling roles as both Administrator and Developer.
  • Possesses extensive functional and technical expertise in Salesforce.com and Force.com technologies.
  • Proficient in Apex development, including the creation of custom Objects, Custom Tabs, Triggers, Apex Classes, Force.com API, Standard Controllers, Custom Controllers, and Controller Extensions.
  • Skilled in working with Lightning Web Components, Lightning Aura Components, and Visualforce pages.
  • Hands-on experience utilizing Workbench for tasks such as SOQL queries, DML operations, and metadata retrieval and deployment.
  • Well-versed in the entire app development lifecycle, including deployment, troubleshooting, and navigating limitations within the SFDC platform, including awareness of Salesforce Governor Limits and strategies to address them.
  • Demonstrated proficiency in implementing Sales Cloud, Service Cloud, and Experience Cloud.
  • Extensive experience in Omni-channel implementation.
  • Collaborating with clients to implement Salesforce DX.
  • Expertise in utilizing WSDL, SOAP, and REST APIs, along with Force.com Callouts, as well as proficiency in designing Batch and Scheduled Apex Programs.
  • Strong background in working with various AppExchange and CPQ products, including Salesforce CPQ (formerly Steel Brick CPQ).
  • Specialized in developing solutions for Apttus Contract Lifecycle Management (CLM), including configuring price quote systems, utilizing X-author for Excel & Word, and creating clause libraries and contract templates.
  • Proficient in utilizing Force.com AppExchange packages and Salesforce Metadata API.
  • Skilled in deploying Force.com applications using Change Sets and utilizing DevOps tools like AutoRabit, Gear Set, Copado, and Source Tree.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sr. Salesforce Developer

MT Bank
12.2021 - Current
  • The purpose of the project is to integrate with banking system via Mule Soft, Also the project is developed in order to make internal users to work on NCINO manage pack features in salesforce
  • This involves heavy customization along with product manage Packages that includes integration
  • Responsibilities:
  • Collaborate with the Operations Manager and users to determine business requirements, provide administrative support, and design/implement solutions in the Salesforce CRM Environment
  • Develop and maintain large volumes of deadline-driven email campaigns and manage the asset calendar for the email channel and Direct Mail
  • Create a ticketing system using Zendesk to gather all customer queries and requests and display them on one screen
  • Design, build, and support Wave apps, datasets, Lenses, and dashboards, starting with an MVP and iterating into full-featured sales tools
  • Configure and set up Salesforce CPQ product rules, define conditions, and ensure quotes are technically valid every time
  • Responsible for troubleshooting errors/bugs via Salesforce/Zendesk tickets and addressing other internal issues related to connectivity or data setups
  • Perform detailed analysis of business and technical requirements and develop the Apex classes using other Platform based technologies like Visual Force, Force.com IDE
  • Configure Sales Force Automation SFA for Campaign management Opportunity Management Account and Contact Management Data Quality Management
  • Understand the different SaaS development processes and methodologies
  • Use AMP scripting to use data from Data extensions
  • Use SOAP API in order to invoke triggers and create reductant data
  • Work on Community cloud, creating and publishing various communities like Customer Support Community, Event Coordinated community, customer Community, Partner Community, etc
  • Use Community cloud for Business process integration where team members can create and collaborate on support cases or campaigns within the community
  • Responsible for creating Queues and tasks to share and automate work to the users in the Queue
  • Implement Sales force Development Cycle covering Sales Cloud, Service Cloud, Marketing Cloud, Chatter & App-exchange applications
  • Retrieve customer data from third party APIs and migrate the data to be displayed on Salesforce Lightning Components
  • Work on various Salesforce.com standard objects including sales cloud and service cloud related objects
  • Work on Salesforce Lightning Components for building Customized Components replacing the existing ones and also embed Lightning Components in Visualforce Page by using the new Lightning out feature by event-driven programming
  • Create multiple Lightning Components, add CSS and Design Parameters that make the Lightning component look and feel better, which helps in sales enhancements
  • Use Salesforce Lightning Inspector to debug the lightning components during the development process
  • Work on bulk data migration from Excel, MS outlook, and Legacy Systems to Salesforce.com using Apex Data Loader, Import Wizard
  • Use SOQL, SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
  • Create unit test cases and coordinate change requests to drive the business requirements during Integration and Testing stages
  • Implement Communities in Salesforce for the customers by using Salesforce customer portal and design the customized lightning application
  • Develop APEX Classes, Controller Classes, and APEX Triggers for various functional needs and implement the business logic as per the requirements
  • Design various Webpages in Visual Force for capturing various customer enquiries and implement logic for migrating cases to different queues based on the type of customer enquiry
  • Work on CPQ solution using Apttus CPQ and contract life cycle management for various customers in industries
  • Manage configuration of pricing, quoting, discounts, incentives & proposals by using Apttus
  • Create various Reports and Report Folders to assist managers to better utilize Salesforce as a sales tool and configure various Reports for different user profiles based on the organization's need
  • Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields using data loader and Workbench.

Sr. Salesforce Developer

American Express
12.2020 - 11.2021
  • Collaborated with the sales team and business analysts to collect business and user requirements
  • Utilized Field Service Lightning to create and manage work orders and work order line items
  • Developed Wave Apps, Datasets, Lenses, and Dashboards in Einstein Analytics
  • Constructed dataflows and lenses within the existing Salesforce Einstein Analytics tool to align with business needs
  • Took charge of crafting dataflows and lenses within the existing Salesforce Einstein Analytics tool to meet business demands
  • Formulated an enterprise-level Einstein Analytics strategy for replacing Tableau dashboards
  • Established an enterprise-level Einstein Analytics framework to assess the effectiveness of wave analytics dashboards
  • Created Scratch Orgs using Salesforce DX
  • Implemented Flosum for feature deployment from Sandboxes
  • Demonstrated proficiency in Salesforce DX
  • Applied Salesforce Lightning Web Components for a select group of users in the organization, creating Lightning components and server-side controllers to fulfill business requirements
  • Produced Lightning web components and applications by integrating Lightning Design system, Lightning App Builder, and Lightning Component features
  • Integrated custom HTML pages and AMP Script for direct data capture into Salesforce through Marketing Cloud Journey builders and mass email campaign blasts
  • Conducted requirements gathering sessions with the sales team and business analysts
  • Addressed data integration challenges between Marketo and SFDC instances
  • Integrated custom HTML pages and AMP Script to capture data directly into Salesforce via Marketing Cloud Journey builders and mass email campaign blasts
  • Participated in setting up Salesforce.com applications and customized them to align with the organization's functional needs
  • Handled the setup, administration, and configuration of the Salesforce Marketing Cloud
  • Configured the Sales Cloud and Marketing Cloud Connector
  • Possessed significant experience in AMP Script development for dynamic email and push marketing
  • Assigned responsibilities and permissions to Social Studio Automate users for various tasks, including data source management, rule creation, rule actions, and rule conditions
  • Developed specialized solutions utilizing HTML, CSS, AMPSCRIPT, SSJS, and other technologies to serve critical business functions
  • Managed technical coordination, including email quality assurance in HTML, writing SQL queries and AMP Script logic, and utilizing assets for building and deploying email campaigns
  • Leveraged HTML, CSS, AMP Script, and other technologies to create tailored solutions supporting vital business functions
  • Environment: Saleforce.com platform, GitLab, Apex Language, Visualforce Pages, Data Loader, Marketo, AMPScript, HTML, Java Script, Workflow & Approvals, Reports, Visual code, Talend MDM, Flosum tool, Lightning design system(LDS), Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Salesforce Developer/Administrator

Bayer
02.2018 - 11.2020
  • Agile Methodology for implementing force.com applications, following an iterative development approach
  • Conducted in-depth analysis of both business and technical requirements, collaborating with architects to customize standard Salesforce.com objects using a combination of Apex, Triggers, Visual Force, Lightning, and Web Services
  • Created Enterprise Lightning Apps by integrating features from Lightning Design System, Lightning App Builder, and Lightning Components
  • Integrated Pardot with Salesforce and leveraged Pardot marketing automation for acquiring new referrals
  • Applied Aura Framework, incorporating Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications
  • Received training in Copado for component committing and deployment
  • Utilized Copado to enhance the efficiency of Salesforce release management and version control
  • Executed code deployment using Copals to subsequent environments, making use of the back promotion feature
  • Developed multiple Lightning Components and Lightning Web Components, incorporating CSS and Design Parameters to enhance the look and feel of the Lightning components
  • Configured Salesforce CPQ and automated the end-to-end invoicing process
  • Implemented the Trigger Factory Pattern on CPQ Quote & Quote Line to prevent unordered trigger firing
  • Reduced JavaScript Controller code by incorporating reusable functions in the Helper Component
  • Regularly updated APEX Controller and Helper functions to ensure Component Context Awareness as per business requirements
  • Enabled lightning components on Visualforce pages
  • Proficient in integrating Salesforce with other systems using REST/SOAP APIs
  • Customized the Force.com platform by creating Apex Triggers, Apex Classes, Visualforce pages, and leveraging declarative features of force.com
  • Collaborated on the development of components related to Dealer Community Cloud in partnership with a Community Cloud implementation partner
  • Consolidated various process builder actions for an object using an apex class and invoked that apex class from the process builder
  • Utilized SOQL and SOSL while adhering to Governor Limits for data manipulation within the application using platform database objects
  • Worked on component and application events to facilitate data exchange from parent to child and between components
  • Experienced in migrating to Salesforce Lightning, which involved Lite Application customization, Lightning App Builder, and Lightning rollout
  • Environment: Salesforce.com Lightning, Aura framework, Lightning Components, Lightning Web Components (LWC), Lightning Design System, Force.com, Apex Class, Apex Triggers, Visualforce, Community Cloud, Lightning Flows, CPQ, Lightning Process Builder, Salesforce.com Data Loader, Workflow & Approvals, HTML, JavaScript, Java, Web Services, SOAP & REST API, JIRA, Copado, GitHub, and Flosum Deployment Tool.

Salesforce.com Developer and Administrator

Happiest Minds Technologies
03.2015 - 08.2017
  • The Salesforce Enhancement and Customization project at Happiest Minds Technologies aimed to optimize and extend the functionality of the Salesforce platform to meet specific business requirements
  • Responsibilities:
  • Actively participated in the analysis of business and technological needs along with the sales team and business analysts
  • Designed and altered preexisting Salesforce products to produce specialized solutions
  • Designed and built Visualforce web pages To collect various customer inquiries
  • Effectively implemented logic, moving cases to different queues according to the nature of the client query, increasing workflow effectiveness
  • Designed and created Apex Classes, Controller Classes, extensions, and Apex Triggers to satisfy functional needs
  • Significant experience working with the common Salesforce objects Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports, and Dashboards
  • Designed and implemented custom objects, custom tabs, and an entity-relationship data mode to enhance the efficiency of the program
  • Developed process rules, auto-response rules, and individualized page layouts
  • Utilized Visualforce Pages and Components to help the application adhere to project specifications
  • Effective data manipulation with platform database objects using SOQL and SOSL
  • Significantly contributed to the mapping and transfer of data from legacy systems to Salesforce.com objects and fields
  • Environment: Salesforce.com platform, Force.com Sites, Apex, Visualforce (Pages, Component & Controllers), Data Loader, Marketo, HTML, JavaScript, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP Pro.

Education

Master of Science - Computer Science

Fitchburg State University
Fitchburg, MA
08.2018

BBA -

Osmania University
09.2014

Skills

  • TECHNICAL SKILLS:
  • Salesforce technologies : Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, S Controls, Salesforce DX, Apex Web Services, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Talend ETL
  • Tools: Eclipse, Forcecom Eclipse IDE Plug-in, Forcecom Explorer, Forcecom Data Loader, Forcecom Excel Connector, Forcecom Platform
  • Web Technologies HTML, XML, CSS, JavaScript, JSP, WSDL
  • Languages : Apex, C, C, Java
  • Databases: Oracle, SQL Server, MySQL, MongoDB
  • Web Technologies:
  • HTML, HTM JAVA EE, Servlets, JDBC, RESTful web services, XML, AWS, Tomcat Server
  • Web Services: L-5, XHTML, CSS, JSP
  • Version Control : GitHub, Bitbucket

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer I

Timeline

Sr. Salesforce Developer

MT Bank
12.2021 - Current

Sr. Salesforce Developer

American Express
12.2020 - 11.2021

Salesforce Developer/Administrator

Bayer
02.2018 - 11.2020

Salesforce.com Developer and Administrator

Happiest Minds Technologies
03.2015 - 08.2017

Master of Science - Computer Science

Fitchburg State University

BBA -

Osmania University

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Shirisha Yada