Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Shirldan Basa

Bergenfield,NJ

Summary

Hardworking, dependable and highly motivated leader with an MBA and a Bachelors of Science Degree in Finance; and over twenty years of experience in customer service and financial transactions. Seeking a fulfilling leadership and management position that would challenge me and help me grow as a person.

Overview

20
20
years of professional experience

Work History

Assistant Manager

Wendy's
07.2016 - 03.2025

Executed all duties and responsibilities of a Restaurant General Manager effectively.

Teller Operations Manager

Hudson City Savings Bank
04.2005 - 07.2016

Directed teller training to ensure achievement of branch targets and efficient cash handling.

Waitress and Hostess

Tenafly Diner
10.2011 - 05.2013

Facilitated prompt and accurate seating and service of all customers, helped servers bring food to tables, politely answered phones promptly, recorded and confirmed reservations and packed delivery orders.

Waitress

Friendly's Restaurant
03.2005 - 09.2011
  • Managed multiple tables efficiently while ensuring accuracy in order taking and billing.

Education

MBA -

Western Governors University
Salt Lake City, UT
04.2016

Bachelor of Science - Finance

Saint Louis University
11.2004

Skills

    Strong leadership, staff management skills, customer and client; and problem solving skills Knowledge on organizational and time management abilities for labor, daily operation plan, food cost, speed of service and budgeting Proficiency in hiring and staff scheduling and executing performance evaluation for crew member and supervisors Strong understanding of food safety laws and enforcing food safety policies

Timeline

Assistant Manager

Wendy's
07.2016 - 03.2025

Waitress and Hostess

Tenafly Diner
10.2011 - 05.2013

Teller Operations Manager

Hudson City Savings Bank
04.2005 - 07.2016

Waitress

Friendly's Restaurant
03.2005 - 09.2011

MBA -

Western Governors University

Bachelor of Science - Finance

Saint Louis University
Shirldan Basa