Shirlene Rolle
West Palm Beach,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nurse Instructor
HCI College
West Palm Beach , Florida
12.2023 - Current
- Organized, planned, and evaluated classroom and laboratory instruction for nursing students.
- Conducted lectures on various topics related to nursing and health care.
- Provided guidance and support to students in their clinical rotation activities.
- Assisted with the development of course materials such as handouts, presentations, tests, and quizzes.
Director of Quality Assurance/Risk Manager
Palm Gardens Health and Rehabilitation
West Palm Beach, FL
06.2022 - 10.2023
- Created and managed an efficient system of processes, procedures, and standards for evaluating the quality of products and services.
- Conducted regular audits to ensure compliance with industry regulations and internal policies.
- Analyzed customer feedback to identify areas of improvement in product or service quality.
- Provided guidance on developing appropriate corrective actions when necessary.
- Identified training needs within the organization related to quality control.
- Monitored trends in customer complaints and returns to identify potential issues with product and service quality.
- Assisted with root cause analysis investigations into production defects or customer satisfaction issues.
- Ensured compliance with regulatory requirements related to product and service safety and efficacy.
- Developed strategies to mitigate risk and reduce potential losses.
Unit Manager/Staff Development Coordinator
Rehabilitation Center of Palm Beaches
West Palm Beach, FL
01.2023 - 08.2023
- Resolved complex customer service issues in a timely manner.
- Provided training sessions for newly hired personnel on relevant skills required for their roles.
- Coordinated ongoing educational objectives to enhance staff competencies in safety, quality, and core measures.
- Oversaw resident care to promote quality physical, mental and psychological treatment.
- Mentored nursing staff and set unit goals and standards.
- Analyzed patients records to determine efficiency and effectiveness of care.
- Implemented ongoing educational objectives to improve staff competencies in safety, quality and core measures.
- Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards.
- Analyzed unit performance metrics, identifying trends and areas for improvement.
Float Nurse(Rehabilitation)
Chatsworth Assistive Living
Palm Garden, FL
11.2022 - 08.2023
- Provided direct patient care to a variety of patients in the float pool.
- Performed accurate documentation in the electronic health record system, including progress notes, nursing assessments and discharge summaries.
- Ensured that all safety protocols were followed while providing quality patient care services.
- Conducted initial assessments of newly admitted patients and developed individualized plans of care accordingly.
- Administered prescribed medications as ordered by physicians according to established guidelines.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
Staff Development Coordinator
Darcy Hall Of Life Care
West Palm Beach, FL
06.2021 - 01.2022
- Provided professional development and training opportunities to staff members.
- Organized in-service training sessions for staff members.
- Developed orientation materials for new employees.
- Created, implemented and evaluated staff development programs.
- Assisted with the recruitment, selection, and onboarding of new staff members.
- Maintained accurate records of all employee training activities.
- Provided guidance on job roles, responsibilities, expectations.
Short Term Rehab Floor Nurse( Per-Diem)
Palm Gardens of West Palm
West Palm Beach, Florida
04.2019 - 02.2020
- Performed patient assessments including vital signs, physical examinations, height and weight measurements, and documentation of findings.
- Provided education on medications, treatments, and health maintenance activities to patients and families.
- Assisted patients in ambulating and transferring to beds, wheelchairs, examination tables, and other areas of the hospital.
Transition Nurse/Case Manager
Signature Rehabilitation Services of Lakeworth
Lake Worth, Florida
05.2016 - 05.2018
- Provided education on self-care techniques, medication management, and symptom recognition for patients in transition.
- Developed individualized plans of care for each patient based on their specific needs during the transition period.
- Monitored patient progress throughout the transition process, adjusting plans as necessary.
- Coordinated communication between acute care providers and home health agencies to provide seamless transitions.
- Identified potential barriers to successful transitions and developed strategies to address them.
- Performed comprehensive assessments on incoming patients prior to initiating a transition plan.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Advocated on behalf of clients to secure necessary services and support.
Geri-Psychiatric Nurse( In-Patient)
HCA Corporation of America
West Palm Beach, FL
07.2012 - 08.2014
- Assisted with admission paperwork including gathering medical histories from new patients.
- Monitored vital signs regularly to detect changes in patient condition that require immediate attention.
- Observed behavior of patients to assess their mental state and identify potential risks or safety concerns.
- Initiated crisis intervention techniques to de-escalate potentially dangerous situations.
- Provided direct care to psychiatric patients in an acute inpatient setting.
- Assessed patient needs and developed individualized treatment plans accordingly.
- Observed strict safety measures, including checking medication dosages before administration to patients.
Transition Nurse/Field Care Advocate
Independent Contractor Affiliated with Judge Group
Toccoa Falls Georgia, GA
10.2010 - 07.2012
- Assessed physical and psychological needs of patients transitioning from acute care to home health.
- Provided education on self-care techniques, medication management, and symptom recognition for patients in transition.
- Collaborated with other healthcare professionals to ensure continuity of care during the transition process.
- Conducted follow up visits with patients post-transition to evaluate effectiveness of treatment plans and adjust accordingly.
- Communicated effectively with family members regarding the status of their loved one's transition plan.
- Followed up with recently discharged patients to check on care and upcoming visits and determine nursing needs.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
Education
Master of Science - Nursing Education
University of Phoenix-Online
Tempe, AZ02-2008
Bachelor of Science - Counseling Psychology
Toccoa Falls College
Toccoa Falls, GA05-2006
Diploma in Nurse-Midwifery - Nurse-Midwifery
Bahamas School of Nursing/Midwifery
Nassau Bahamas02-1989
Skills
- Performing physical assessments
- Teaching strategies
- Multitasking Abilities
- Adaptability
- Utilization review
- Documentation proficiency
- Case Management
- Risk Management
- Interviewing skills
- Problem-solving abilities
- Time management abilities
- Patient Advocacy
Certification
- R.N. Compact License # R N 3350542 Exp; 07/31/2026
- Utilization Review Certificate of Completion 11/2024 Remote Learning Services LLC; Taught by MArie Peppers LPN & Judy Clarke R.N.
Timeline
Nurse Instructor
HCI College
12.2023 - Current
Unit Manager/Staff Development Coordinator
Rehabilitation Center of Palm Beaches
01.2023 - 08.2023
Float Nurse(Rehabilitation)
Chatsworth Assistive Living
11.2022 - 08.2023
Director of Quality Assurance/Risk Manager
Palm Gardens Health and Rehabilitation
06.2022 - 10.2023
Staff Development Coordinator
Darcy Hall Of Life Care
06.2021 - 01.2022
Short Term Rehab Floor Nurse( Per-Diem)
Palm Gardens of West Palm
04.2019 - 02.2020
Transition Nurse/Case Manager
Signature Rehabilitation Services of Lakeworth
05.2016 - 05.2018
Geri-Psychiatric Nurse( In-Patient)
HCA Corporation of America
07.2012 - 08.2014
Transition Nurse/Field Care Advocate
Independent Contractor Affiliated with Judge Group
10.2010 - 07.2012
- R.N. Compact License # R N 3350542 Exp; 07/31/2026
- Utilization Review Certificate of Completion 11/2024 Remote Learning Services LLC; Taught by MArie Peppers LPN & Judy Clarke R.N.
Master of Science - Nursing Education
University of Phoenix-Online
Bachelor of Science - Counseling Psychology
Toccoa Falls College
Diploma in Nurse-Midwifery - Nurse-Midwifery
Bahamas School of Nursing/Midwifery
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