Shirley Ames
Valley Stream,United States
Summary
Successful leader with over twenty years of leadership starting in the Medical Intensive Care Assistant Nurse Manager and as a Nursing Administrator. Recognized as a team leader working collaboratively with the Nursing Administrator team and developed the Evening Tier 3 Huddle, the Clinical Manager program to support the Nursing Office and the Evening Staffing Snap Shot report out huddle at 530p.
Recognized as a "Silver Champion Trainer" with the Communicating with Empathy" initiative.
Mentored with the University of Phoenix and currently with the American Nurses Association.
Strong organizational skills and cut the wait time for float staff to receive their assignment by 99%.
Developed great communication and interpersonal skill to engage in crucial conversation by listening, apologizing, and providing reasonable support.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Nursing Administrator
New York Presbyterian Cornell - Weill Center
New York, NY
01.2004 - Current
- Direct evening administrative and operational for Critical Care, Medical/Surgical, Pediatric and Women and Newborn departments.
- Established Nursing Administrators/Clinical Manager initiative collaboratively with Nursing Administrators to support Nursing Office.
- Orient and mentor Clinical Managers to Administrator Role.
- Mentored team member from Environmental Services for four years who successfully joined float team.
- Mentored graduate nurses from University of Phoenix and American Nurses Association.
- Received handoff from staffing Coordinators on unit acuity, unit staff needs and available resources.
- Led evening Staffing Snapshot Report collaboratively with Charge Nurses, Clinical Managers and Patient Care Directors at 530p.
- Led nightly Tier 3 huddle with evening and night leadership.
- Collaborated with evening and night leadership from Emergency Department and Patient Placement Operation Center to maintain bed-flow.
- Embraced acuity staffing from target staffing and to allocate available staff.
- Oriented new Nursing Administrators and Office Assistants.
- Rounded on Units and provide support to patients, staff and resolve issues that arise.
- Responded to medical emergencies on inpatient units, procedure areas and non-patient areas and ensure that response teams and equipment are in place.
Assistant Nurse Manager, Medical Intensive Care
New York Presbyterian Cornell - Weill Center
New York, NY
06.2000 - 01.2004
- Created work schedules for approximately 9 nurses and 2 nurse aides per day and night shifts to confirm complete floor coverage.
- Conduced quality assurance monitoring remained up-to-date and compliant with policies and regulations.
- Communicated with members of medical staff daily and with interdisciplinary during weekly meetings.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Performed chart audits for patients ensuring accuracy and completeness of information identifying opportunities for process improvement.
- Monitored patients' vital signs and administered physician-prescribed medications and treatments.
- Explained health care issues to patients and families to promote informed medical care choices
Education
Master Science Nursing/Master Health Administratio - Nursing
University of Phoenix
Phoenix, AZ04.2012
Bachelor of Science - Nursing
York College of The City University of New York
Jamaica, NY06.2000
Skills
- Employee Work Scheduling - Per Diem Administrator and Clinical Managers
- Employee Performance Evaluations - Provide feedback on float staff to Staffing Coordinators
- Employee Supervision - Provide supervision to float and unit-based staff during evening shift
- Process Implementation - Ensure compliance with hospital and regulatory agencies policies and procedures
- Data Analysis - Review weekly and monthly dashboard data to improve patient care
- Epic Systems - Review Epic updates to maintain competency
- Clinical Quality Program Standards - Work with Hospital Acquired Infection committee
Affiliations
American Nurses Association
University of Phoenix Alumni
York College Alumni
New York Road Runners Association
Susan G Komen Foundation
Greater Allen Cathedral
Certification
- Licensed Registered Professional Nurse - 12/2024
- Basic Life Support - 09/2023
- Advanced Cardiac Life Support - 09/2023
- Pediatric Advanced Life Support - 09/2023
Additional Information
In the process of completing manuscript "Resiliency during the COVID-19 pandemic, a team of Heroes pulling together".
Timeline
Nursing Administrator
New York Presbyterian Cornell - Weill Center
01.2004 - Current
Assistant Nurse Manager, Medical Intensive Care
New York Presbyterian Cornell - Weill Center
06.2000 - 01.2004
Master Science Nursing/Master Health Administratio - Nursing
University of Phoenix
Bachelor of Science - Nursing
York College of The City University of New York