SHIRLEY ARKOH-BOAMPONG
Tyngsboro
Summary
Dedicated Residential Manager with a proven track record in staff training, compliance monitoring, and individualized care plan development. Committed to enhancing resident experiences through effective operational oversight and adherence to fair housing regulations.
Dedicated Residential Manager with expertise in property inspections, compliance monitoring, and individualized care planning. Proven ability to enhance resident care quality through effective team collaboration and training programs.
Overview
6
6
years of professional experience
Work History
Residential Manager
Waystone Health and Human Services
Haverhill, MA
11.2021 - 08.2025
- Oversaw daily operations and staff management to ensure high-quality resident care.
- Developed and implemented individualized care plans in collaboration with healthcare professionals.
- Facilitated training programs for new staff to enhance service delivery standards.
- Monitored compliance with regulatory requirements and internal policies to maintain operational integrity.
Direct Support Professional
Incompass Human Service
Chelmsford, MA
02.2019 - 08.2021
- Provided personalized support to individuals with disabilities, enhancing their daily living skills and independence.
- Assisted clients in developing and achieving personal goals through tailored care plans.
- Coordinated recreational activities, promoting social interaction and community involvement among clients.
- Monitored client progress, documenting observations to inform care strategies and improve service delivery.
Education
BBA - Marketing
Sikkim Manipal University
Kumasi Ghana10-2015
Skills
- Property inspections
- Fair housing regulations
- Eviction procedures
- Rent collection
Timeline
Residential Manager
Waystone Health and Human Services
11.2021 - 08.2025
Direct Support Professional
Incompass Human Service
02.2019 - 08.2021
BBA - Marketing
Sikkim Manipal University