Shirley chevere
Hudson,FL
Summary
Proven team player and adept at customer service, enhanced Publix Grocery Store's customer satisfaction through innovative seafood displays, increasing sales revenue. Skilled in food safety and adept at creating positive customer experiences, showcasing a blend of hard and soft skills without relying on daily tasks for impact.
Overview
24
24
years of professional experience
Work History
Dunkin Donuts
Dunkin Donuts
04.2023 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Seafood Specialist
Publix Grocery Store
03.2007 - 03.2017
- Increased sales revenue by creating visually appealing and informative seafood displays for customers.
- Enhanced customer satisfaction by providing personalized recommendations and detailed product information on seafood selections.
- Provided exceptional service during high-traffic periods by efficiently managing customer queues and promptly addressing inquiries or concerns.
- Played an instrumental role in the development of a comprehensive employee training program focused on seafood product knowledge, sales techniques, and customer engagement strategies.
Meat Department Clerk
Publix Grocery Store
03.2005 - 03.2007
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
Deli Clerk
Publix Grocery Store
02.2000 - 04.2005
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
GED -
Cornerstone
Florida 05-1999
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Accomplishments
Barista
customer service
clean
stock
cashier
Languages
Spanish
Limited Working
Timeline
Dunkin Donuts
Dunkin Donuts
04.2023 - 10.2023
Seafood Specialist
Publix Grocery Store
03.2007 - 03.2017
Meat Department Clerk
Publix Grocery Store
03.2005 - 03.2007
Deli Clerk
Publix Grocery Store
02.2000 - 04.2005
GED -
Cornerstone
Similar Profiles
Peter CayePeter Caye
Compliance / Sanitation Manager at Great American Donuts (Dunkin Donuts)Compliance / Sanitation Manager at Great American Donuts (Dunkin Donuts)
Richard AbainciaRichard Abaincia
Shift Manager at Golden Donuts Incorporated/ Dunkin DonutsShift Manager at Golden Donuts Incorporated/ Dunkin Donuts
Nadia MckissackNadia Mckissack
Dunkin, Crew Member at Donuts, Dunkin' DonutsDunkin, Crew Member at Donuts, Dunkin' Donuts
Thomas Elijah BowersThomas Elijah Bowers
Cashier at Dunkin DonutsCashier at Dunkin Donuts
Halie BandyHalie Bandy
Assistant Store Manager at BurlingtonAssistant Store Manager at Burlington