Shirley Couzo Cabrera
Miami,FL
Summary
Trabajo en el aeropuerto
Overview
3
3
years of professional experience
Work History
Delta Cabin Agent
Eulen
05.2023 - Current
- Cleaned and sanitized aircraft lavatories to meet company standards.
- Lifted Number pounds to carry cleaning equipment and cases of supplies for servicing aircraft.
- Coordinated closely with ground personnel to relay essential information regarding flight status updates or potential passenger issues.
- Participated in ongoing training programs to remain current on industry best practices and maintain top-notch service standards.
Cashier
Fresco Y Más
11.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Representative
Oscarmily Jewelry
08.2022 - 11.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Restaurant Hostess
Bocas Grill Restaurant
07.2021 - 08.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Roberto Labrada
La Habana Cuba 06.2013
Skills
- Strong Work Ethic
- Passenger Assistance
- Baggage handling
- First Aid Training
Timeline
Delta Cabin Agent
Eulen
05.2023 - Current
Cashier
Fresco Y Más
11.2022 - 05.2023
Sales Representative
Oscarmily Jewelry
08.2022 - 11.2022
Restaurant Hostess
Bocas Grill Restaurant
07.2021 - 08.2022
Roberto Labrada