Shirley DeGrasse
La Vernia,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Independent Retailer
Self Employed Web
Floresville , TX
08.2018 - 12.2024
- Maintained accurate records of sales transactions using computerized point-of-sale system.
- Conducted regular audits of merchandise within the store.
- Created and monitored budgets for all store operations.
- Set up displays to promote product sales.
- Assisted customers by helping them locate products or providing advice regarding product selection.
- Prepared weekly reports on sales performance, trends and customer feedback.
- Ordered new products from vendors to maintain inventory levels.
- Implemented new policies or procedures related to retail operations.
- Provided customer service in a friendly, professional manner.
- Organized promotional events to attract customers into the store.
- Developed relationships with key suppliers to ensure consistent delivery of quality products at competitive prices.
- Assessed customer needs and educated on product functionality and features.
Wholesale Sales Representative
GrassRoots Imports
San Antonio, TX
02.2003 - 06.2018
- Developed and implemented sales strategies to increase customer base and revenue.
- Established relationships with key accounts, retailers, and distributors.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Maintained detailed records of sales activities, customer interactions, and monthly performance data.
- Negotiated pricing agreements with vendors and customers.
- Provided product demonstrations and presented promotional materials at trade shows and conventions.
- Resolved customer complaints in a timely manner.
- Collaborated with other departments such as production, finance, logistics. to ensure efficient operations.
- Cultivated strong relationships with customers by providing excellent service throughout the entire purchase process.
- Followed up on sales leads to establish new accounts for wholesale orders.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Stayed on top of changes in company offerings and policies by remaining in frequent contact with service, inventory management and technical personnel.
Education
Some College (No Degree) - Business Management
San Antonio College
San Antonio, TXTexas Real Estate License -
Champion School of Real Estate
San Antonio, TXSkills
- Strong Communication and Interpersonal Skills
- Relationship Building
- Product Knowledge
- Time Management
- Exceeding Customer Expectations
- Task Prioritization
- Adaptable and Flexible
- Organizational Skills
- Trade Show Representation
- Problem-Solving Abilities
- Planning and Coordination
- Sales Strategy Development
- Account Development
Affiliations
- Love to Kayak
- Hiking outdoor camping
- Volunteer to charity events especially during holidays
- Love decorating and Organizing for others
- Going to small town Markets and shows
Timeline
Independent Retailer
Self Employed Web
08.2018 - 12.2024
Wholesale Sales Representative
GrassRoots Imports
02.2003 - 06.2018
Some College (No Degree) - Business Management
San Antonio College
Texas Real Estate License -
Champion School of Real Estate
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