Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Gina Figueroa

Gina Figueroa

Tampa,FL

Summary

Dynamic professional with a proven track record in supplier relationship management and exceptional customer service, as demonstrated at Gina Figueroa. Skilled in leveraging product knowledge expertise and a continuous learning attitude to enhance customer satisfaction and drive revenue growth. Excelled in fast-paced environments, showcasing creativity, innovation, and a commitment to safety protocols.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Independent Retailer

Gina Figueroa
02.2022 - 04.2024
  • Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
  • Increased store revenue through effective upselling and cross-selling strategies.
  • Developed loyal customer relationships with engaging communication and attentive service.
  • Maximized sales opportunities by staying informed about current fashion trends, popular items, and customer preferences to offer valuable insights and guidance when assisting shoppers.

Tax King

Benjamin Hollins
03.2017 - 02.2024
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Assessed client tax situations to determine best filing options.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.

Chevron Gas Mart

Kareem
05.2022 - 11.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.

Education

GED -

Chamberlain High School
9401 N. Blvd. Tampa, Florida 33612

Skills

  • Supplier relationship management

  • Continuous learning attitude

  • Team leadership and motivation

  • Safety protocols adherence

  • Networking and partnerships

  • Creativity and innovation

  • Social media marketing

  • Product knowledge expertise

  • Customer service

Certification


  • First Aid Certification
  • ServSafe Food Handler's Certification
  • CPR/AED Certification
  • OSHA Certified

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Chevron Gas Mart

Kareem
05.2022 - 11.2023

Independent Retailer

Gina Figueroa
02.2022 - 04.2024

Tax King

Benjamin Hollins
03.2017 - 02.2024

GED -

Chamberlain High School

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Gina Figueroa