Gina Figueroa
Tampa,FL
Summary
Dynamic professional with a proven track record in supplier relationship management and exceptional customer service, as demonstrated at Gina Figueroa. Skilled in leveraging product knowledge expertise and a continuous learning attitude to enhance customer satisfaction and drive revenue growth. Excelled in fast-paced environments, showcasing creativity, innovation, and a commitment to safety protocols.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Independent Retailer
Gina Figueroa
1416 E Linebaugh Ave Tampa, Florida 33612
02.2022 - 04.2024
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Increased store revenue through effective upselling and cross-selling strategies.
- Developed loyal customer relationships with engaging communication and attentive service.
- Maximized sales opportunities by staying informed about current fashion trends, popular items, and customer preferences to offer valuable insights and guidance when assisting shoppers.
Tax King
Benjamin Hollins
6907 N. 50th Street Tampa, Florida 33619
03.2017 - 02.2024
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
Chevron Gas Mart
Kareem
916 US 301
05.2022 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Education
GED -
Chamberlain High School
9401 N. Blvd. Tampa, Florida 33612Skills
- Supplier relationship management
- Continuous learning attitude
- Team leadership and motivation
- Safety protocols adherence
- Networking and partnerships
- Creativity and innovation
- Social media marketing
- Product knowledge expertise
- Customer service
Certification
- First Aid Certification
- ServSafe Food Handler's Certification
- CPR/AED Certification
- OSHA Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Chevron Gas Mart
Kareem
05.2022 - 11.2023
Independent Retailer
Gina Figueroa
02.2022 - 04.2024
Tax King
Benjamin Hollins
03.2017 - 02.2024
GED -
Chamberlain High School