Lorenta Everhart
Department Of Juvenile Justice
ROME,GA
1
Certification
12
years of professional experience
Dedicated professional with experience in safety and security within correctional facilities, transitioning to IT support. Strong communicator skilled in conflict resolution and customer service. Capable of managing multiple tasks and maintaining organization under pressure, ready to leverage interpersonal skills and technical aptitude for effective support in a technical environment.
Work History
INDEPENDENT RETAILER
6 Years 9 Months- Answered customer questions about products and services, assisted in locating merchandise, and promoted key items to enhance sales.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
- Engaged in friendly conversations with customers to better uncover individual needs.
- Engaged in friendly conversations with customers to uncover individual needs and provide tailored recommendations.
- Operated a business independently, managing all aspects of operations.
CORRECTIONAL OFFICER
3 Years 5 Months- Supervised multiple employees and the performance of tasks and managed multiple offenders.
- Conducted regular rounds, head counts, and roll calls to ensure safety and security of facility.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Conducted routine and emergency head counts.
- Supervised staff performance and managed offender activities to maintain order and compliance.
- Fostered mutual respect among offenders, ensuring a harassment-free environment for staff and inmates.
MACHINE OPERATOR
1 Year 7 Months- Monitored machines during operation to detect malfunctions or excessive vibration, adjusting as necessary to ensure optimal performance.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjust machines to eliminate problems.
- Updated daily production logs, notifying management of production incidents and non-conformance issues to maintain quality standards.
- Ensured compliance with company and OSHA safety regulations by routinely monitoring and analyzing equipment operations for malfunctions.
Education
Associate of Science - Criminal Justice
Skills
Microsoft Office
Active Directory
macOS
Windows server
Windows OS
Identity management
Certification
Comptia Security + (in progress)
Timeline
INDEPENDENT RETAILER
01.2020 - CurrentRead More
CORRECTIONAL OFFICER
Department Of Juvenile Justice
07.2016 - 12.2019Read More
MACHINE OPERATOR
Neaton Rome
12.2014 - 07.2016Read More
Georgia Highlands College
Associate of Science from Criminal Justice
Read More