Shirley Gonzalez
Commerce City,CO
Summary
Materials professional experienced in time management and task prioritization. Offers skills in equipment maintenance, knowledge of safety practices and background in meeting tight deadlines. Looking to put knowledge and abilities to good use in challenging position focused on meeting performance targets. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Makeup Artist
Finding The Zone
Longmont, CO
06.2022 - 06.2022
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Applied makeup in accordance with clothing style.
Order Puller
AmerisourceBergen
Denver, CO
08.2021 - 04.2022
- Checked each order for completeness and accuracy.
- Checked inventory and selected products from specific locations based upon availability.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Determined prices for single or groups of items and shipment.
Teller
Loomis Armored
Aurora, CO
03.2018 - 06.2020
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Handled various accounting transactions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Key Holder
TJ Max
Littleton, CO
02.2015 - 04.2019
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Streamlined opening and closing procedures as integral member of store staff.
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
Education
Associate of Arts - Art
Elgance Internatonal Make Up School
Hollywood, CA06.2011
Skills
- Customer Account Management
- Needs Assessment
- Data Entry and Maintenance
- Calm and Professional Under Pressure
- Upselling Products and Services
- Upbeat and Positive Personality
- Understanding Customer Needs
- Responding to Difficult Customers
- Policy and Procedure Adherence
- Administrative and Office Support
- Solving Customer Concerns
- Handling Complaints and Inquiries
Languages
Spanish
Timeline
Makeup Artist
Finding The Zone
06.2022 - 06.2022
Order Puller
AmerisourceBergen
08.2021 - 04.2022
Teller
Loomis Armored
03.2018 - 06.2020
Key Holder
TJ Max
02.2015 - 04.2019
Associate of Arts - Art
Elgance Internatonal Make Up School
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