Shirley Hearn
McCordsville,IN
Summary
Dedicated Environmental Services Housekeeper with a proven track record at Sugar Creek Nursing and Rehabilitation, excelling in infection control and customer service. Skilled in implementing efficient cleaning techniques and maintaining compliance with health regulations, ensuring a safe and welcoming environment for residents and staff. Strong teamwork and communication abilities enhance operational success.
Overview
2026
2026
years of professional experience
Work History
Housekeeper
Bell Estate
Mccordsville, in
2023 - Current
- Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and comfort.
- Managed laundry services, efficiently handling linens and guest clothing.
- Implemented effective cleaning protocols, enhancing overall operational efficiency.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Environmental Services Housekeeper
Sugar Creek Nursing And Rehabilitation
Greenfield, IN
2019 - 03.2023
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Responded swiftly to emergency cleaning requests, maintaining high customer satisfaction levels.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Environmental Services Housekeeper
Westminster Village North
Indianapolis, IN
2011 - 03.2015
- Maintained cleanliness and hygiene standards in resident living areas and common spaces.
- Operated cleaning equipment including floor buffers, vacuums, and scrubbers efficiently.
- Assisted in training new staff on safety protocols and cleaning procedures.
- Collaborated with team members to address specific sanitation needs promptly.
- Conducted routine inspections to ensure compliance with health regulations and safety standards.
- Implemented efficient cleaning techniques that enhanced overall service quality.
Environmental Services
Lawrence Manor Healthcare Center
Indianapolis, IN
2010 - 03.2015
- Maintained updated knowledge of industry trends, technological advancements, and regulatory changes related to environmental services provision.
- Ensured compliance with local, state, and federal regulations pertaining to environmental services in healthcare facilities.
- Implemented new technology solutions to improve communication, tracking, and reporting within the environmental services team.
- Developed comprehensive training manuals to standardize processes across the environmental services department, leading to improved consistency among team members'' performance levels.
Education
High School Diploma - Core 40
Shortridge High School
Indianapolis, IN05.1980
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Vacuuming
- Cleaning bathrooms
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Kitchen cleaning
- Residential cleaning
- Hospitality background
- Dusting furniture
- Customer service-focused
- Excellent oral and written communication
- Deep cleaning expertise
- Folding clean laundry
- Window cleaning
- Customer-oriented
- Physically strong
- Sorting and washing laundry
- Waste disposal
- Interior and exterior cleaning
- Complex Problem-solving
- Restroom detailing
Timeline
Housekeeper
Bell Estate
2023 - Current
Environmental Services Housekeeper
Sugar Creek Nursing And Rehabilitation
2019 - 03.2023
Environmental Services Housekeeper
Westminster Village North
2011 - 03.2015
Environmental Services
Lawrence Manor Healthcare Center
2010 - 03.2015
High School Diploma - Core 40
Shortridge High School