Summary
Overview
Work History
Education
Skills
Timeline
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SHIRLEY JOSEPH

Boca Raton,FL

Summary

Dedicated Sterile Processing Technician with strong expertise in infection control and surgical tray assembly. Committed to supporting high-quality patient care through precision, efficiency, and collaboration with surgical teams.

Overview

5
5
years of professional experience

Work History

Sterile Processing Technician

Broward Medical Health Center
05.2025 - Current
  • Decontaminate, inspect, assemble, and sterilize surgical instruments and medical equipment.
  • Process and assemble an average of 20–25 surgical trays daily with high accuracy and efficiency.
  • Ensure strict compliance with hospital protocols and infection control standards.
  • Collaborate with surgical teams to prioritize instrument sets based on surgical schedules.
  • Maintain detailed sterilization and quality assurance records.
  • Troubleshoot and report equipment malfunctions to avoid workflow delays.

Seasonal Associate

Crate & Barrel
10.2024 - 01.2025
  • Increased sales by 20% through innovative customer engagement strategies.
  • Delivered superior customer service and assisted with product selection.
  • Processed transactions and returns with accuracy and efficiency.

Health Insurance Customer Service Representative

Assurance
10.2020 - 08.2024
  • Resolved over 1,500 client inquiries annually, boosting satisfaction ratings by 25%.
  • Guided policyholders on insurance benefits with accuracy and professionalism.
  • Handled high call volumes with efficiency and empathy.

Education

Sterile Processing Certificate -

Atlantic Technical College
02.2025

Basic Life Support - undefined

American BLS
01.2025

Life Insurance License - undefined

01.2018

Health Insurance License - undefined

01.2016

Skills

  • Medical Terminology
  • Problem Solving & Critical Thinking
  • Legal & Ethical Standards
  • Communication & Interpersonal Skills
  • Time Management & Organization

Timeline

Sterile Processing Technician

Broward Medical Health Center
05.2025 - Current

Seasonal Associate

Crate & Barrel
10.2024 - 01.2025

Health Insurance Customer Service Representative

Assurance
10.2020 - 08.2024

Basic Life Support - undefined

American BLS

Life Insurance License - undefined

Health Insurance License - undefined

Sterile Processing Certificate -

Atlantic Technical College

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