Shirley Michel
Roosevelt
Summary
Reliable and ambitious customer service representative passionate about delivering exceptional patient experiences. Leveraging my strong communication skills, attention to detail, and experience in fast-paced retail environments, I would be honored to support patients in physical therapy settings.
Overview
2
2
years of professional experience
Work History
Retail Merchandise Associate
HomeGoods
08.2024 - 01.2025
- Supported store''s safety initiatives by consistently adhering to guidelines for proper handling of merchandise and equipment use.
- Provided valuable feedback to supervisors regarding customer preferences, contributing to improved sales strategies.
- Demonstrated adaptability by cross-training in multiple departments within the retail environment as needed.
- Collaborated with team members to improve overall store performance and create a pleasant shopping environment.
Sales Associate
Laderach
12.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Retail Sales Associate
Primark
12.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Associate of Arts - Liberal Arts And Sciences
Nassau Community College
Garden City, NY06-2026
High School Diploma -
Roosevelt Highschool
Roosevelt, NY06-2023
Skills
- Multitasking efficiency
- Problem-solving skills
- Customer assistance
- Merchandise presentation
- Multi-tasking strength
- Reliability and punctuality
- Store maintenance
Languages
Haitian creole
Limited Working
Timeline
Retail Merchandise Associate
HomeGoods
08.2024 - 01.2025
Sales Associate
Laderach
12.2023 - 02.2024
Retail Sales Associate
Primark
12.2022 - 01.2023
Associate of Arts - Liberal Arts And Sciences
Nassau Community College
High School Diploma -
Roosevelt Highschool
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