Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shirley Mingo

Dallas,TX

Summary

Proven leader and compassionate caregiver with a track record of enhancing quality of life for clients at Home Instead Senior Care. Skilled in elderly care and problem-solving, consistently improving customer satisfaction and operational efficiency. Demonstrates dependable responsibility and time management, driving successful outcomes in diverse roles.

Overview

30
30
years of professional experience

Work History

Caregiver

Home Instead Senior Care
07.2004 - 12.2014
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Co Owner

E & M Cleaning Service
03.1996 - 07.2004
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.

Supervisor / Project Manager

American Telesales Corporation
02.1993 - 03.1996
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Tracked employee attendance, monitored the performance and gave feedback to develop their skill.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Assisted in the startup of inbound and outbound call center for American Express Credit Card and J C Penny insurance accounts.

Prayer Minister

Success In Life Prayer Ministry
01.1985 - 01.1993

Prayed the prayer of faith according to the Word of God with incoming callers. Ministered the Word of God in the area of giving of finances. Assisted in the daily television program.

Education

GED -

Lincoln High School
Dallas, TX

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving

Timeline

Caregiver

Home Instead Senior Care
07.2004 - 12.2014

Co Owner

E & M Cleaning Service
03.1996 - 07.2004

Supervisor / Project Manager

American Telesales Corporation
02.1993 - 03.1996

Prayer Minister

Success In Life Prayer Ministry
01.1985 - 01.1993

GED -

Lincoln High School
Shirley Mingo