Shirley Morel
Royal Palm Beach,FL
Summary
Well-qualified English/Spanish speaking motivated Clinical Research Coordinator with experience in managing multiple studies, compliance to protocols and data management. Skills include team coordination, patient recruitment, data collection, analysis and reporting. Prior roles illustrated high standards of ethics while ensuring accuracy and quality in research outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CLINICAL RESEARCH COORDINATOR
Brain Matters
Delray Beach, FL
07.2023 - Current
- Successfully managed multiple clinical trials across all phases, including Selection, Start Up, Initiation, Enrollment, and Closeout
- Orchestrated clinical trials focused on Alzheimer's and Dementia disorders, consistently surpassing enrollment targets
- Diligently managed medical records review, subject visits, and monitor visits to ensure data accuracy and quality
- Maintained meticulous documentation of Adverse Events, Serious Adverse Events, and Concomitant Medications
- Spearheaded requests for consultation and special tests, consistently meeting sponsor timelines
- Acted as a reliable source of information for patients, caregivers, and medical center staff, enhancing protocol adherence
- Collaborated seamlessly with principal investigators and sponsors to ensure flawless trial execution
- Established open lines of communication with Sponsors, Hospital Affiliations, and IRB, ensuring seamless trial operations
- Skillfully screened patient records, databases, and referrals, identifying ideal candidates for research studies
- Pioneered informed consent processes and maintained records to ensure regulatory compliance
- Played a pivotal role in initiation visits and investigator meetings, aligning trials with study timelines and budgets
- Demonstrated remarkable commitment by working flexible hours, including nights and weekends, to meet project demands
- Uphold confidentiality and upheld trial policy guidance to the highest standard
- Maintained drug accountability and ensured protocol compliance, consistently meeting FDA regulatory requirements
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations
Clinical Research Coordinator
Altus
Lake Worth, FL
11.2020 - 07.2023
- Effectively meet deadlines and exceeded expectations for timely data collection and submission
- Maintained accurate records of Adverse Events and oversaw adherence to study protocol
- Coordinated patient and study visits, performed Phlebotomy, and administered injections
- Provided ongoing communication with research participants and sponsors to enhance customer satisfaction
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies
- Gathered, processed, and shipped lab specimens
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies
Holistic Medical Office Manager
Tringali Vibrant Health
Palm Beach, FL
09.2016 - 11.2020
- Planning, implementing, and overseeing office policies and procedures
- Ensuring compliance with federal, state, and local regulations, including OSHA and HIPAA regulations
- Planning staff meetings for clinical staff, non-clinical, and administrative staff
- Conducting interviews and hiring medical office staff
- Managed daily administrative tasks to ensure smooth operations within the medical office environment
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable
- Addressed and remedied all patient or team member issues
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team
Assistant
Pure Skin Palm Beach
Palm Beach, FL
01.2019 - 08.2019
- Organized and maintained filing systems for documents and records.
- Entered data into databases accurately and efficiently.
- Encouraged and improved cross-department internal communication.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Greeted visitors, clients and guests in a professional manner.
- Offered reception coverage to relieve staff during absences or breaks.
- Used filing systems to improve document management and organization.
- Received and distributed mail, letters and packages.
- Scheduled patient consultations and treatments using medical software.
- Dispensed skin care products to clients at the conclusion of their visit.
- Greeted clients upon arrival for their appointments and checked them in accordingly.
- Provided customer service support by answering questions regarding treatments or product inquiries.
- Educated patients about potential risks associated with certain procedures.
Medical Front Desk Reception Manager
Premier Family Health
Wellington, FL
01.2006 - 03.2014
- Answer 18 phone lines and scheduling appointments, taking messages and calling in prescriptions
- Check-in, insurance verification, accounts receivable, and updating/editing of registration information for a heavy flow of patients
- Supervise other front desk staff and ensure proper opening and closing responsibilities are taken care of in a timely manner
- Handle customer service issues/training through the
- Answer all phone calls and scheduled appointments or took messages
- Assist physicians by taking vital signs and maintaining examination rooms
- Maintain up-to-date records of all visitors entering the building
- Schedule appointments for staff members, clients, and customers using an electronic calendar system
- Greet and welcome visitors, clients, and customers in a friendly and professional manner
- Improved customer satisfaction by implementing efficient front desk procedures and streamlining check-in/check-out processes
- Managed guest complaints effectively, resolving issues promptly and professionally to ensure positive experiences for all clients
- Assisted in the hiring, training, and mentoring of new staff members, fostering a collaborative work environment focused on excellent customer service
- Enhanced team communication by conducting regular staff meetings and providing constructive feedback to colleagues
- Improved customer satisfaction scores through application of superior conflict
- Hired, managed, developed and trained staff, established and monitored goals
Education
High School Diploma -
School for Global Studies
05.1996
Skills
- Protocol development
- Management
- Laboratory results management
- Participant screening
- Trial oversight
- Trial management
- HIPAA and OSHA regulations
- Managing medical practices
- Workflow management
- Electronic health records
- Practice management
- FLUENT IN SPANISH/ENGLISH
- Team building
- Active listening
- Computer skills
- Study protocols
- Phlebotomy
- Informed consent
- Good clinical practice
- Clinical research ethics
- Remote work experience
- Research experience
- Data analysis
Certification
PT - Phlebotomy Technician
References
References available upon request.
Timeline
CLINICAL RESEARCH COORDINATOR
Brain Matters
07.2023 - Current
Clinical Research Coordinator
Altus
11.2020 - 07.2023
Assistant
Pure Skin Palm Beach
01.2019 - 08.2019
Holistic Medical Office Manager
Tringali Vibrant Health
09.2016 - 11.2020
Medical Front Desk Reception Manager
Premier Family Health
01.2006 - 03.2014
High School Diploma -
School for Global Studies