Working independently with up to 3,000 customers a day maintaining the cleanliness of
designated areasand providing an excellent level of customer service for internal and external
customers with simple to complex issues, assisting as a supervisor in the quality control
inspection of employees' daily tasks.Assisting in all supervising duties; attendance, incident
reports, disciplinary actions, overtime approvals, and setting up meetings
Also administration duties.
Accounting Support
Internal Revenue Service
01.2003 - 06.2006
Evaluated and accurately processed tax returns into the IRS database consistently stayed
abreast of current tax laws, interviewed clients, and maintained confidential tax information
when electronically filing tax information
Received numerous "exceptional performance" awards