Shirley Romero Islas
Philadelphia,PA
Summary
Dependable teammate successfully providing fast, high-quality customer service. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers and management.
Overview
3
3
years of professional experience
Work History
Care - Caretaker
02.2023 - Current
- Establish an organized routine suited to the child's schedule
- Aid the child's growth and development through creative activities
Drexel University - Front Desk Associate
11.2022 - Current
- Register non-residents into the Visitor Management system
- Answer intercom system messages and incoming phone calls
- Monitor building activity and visitors to enhance public safety
Chicken Maison - Server
02.2022 - 09.2022
- Provide menu expertise to help assist customer selections
- Maintain a clean and functional workstation and dining environment
- Accommodate customer needs in an efficient and welcoming manner
Kaman's Art Shoppes Inc. - Leather Artist, Photographer
07.2021 - 09.2022
- Create made-to-order artistic leather accessories
- Provide a welcoming shopping environment for customer transactions
- Enhance commissions on handmade pieces and photos through engaging sales techniques
Education
MBA - Marketing
Drexel University
Philadelphia, PA06.2026
High School Diploma -
Environmental Charter High School
Lawndale, CA06.2022
Skills
- Customer Service
- Teamwork
- Problem Solving
- Organization
- Communication
- Critical Thinking
Accomplishments
The Triangle Newspaper –
Business Manager
October 2022 - PRESENT
LA RAZA Hispanic/Latino Organization –
Vice President
August 2018 - 2022
Leadership –
Student Representative
August 2018 - 2022
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Care - Caretaker
02.2023 - Current
Drexel University - Front Desk Associate
11.2022 - Current
Chicken Maison - Server
02.2022 - 09.2022
Kaman's Art Shoppes Inc. - Leather Artist, Photographer
07.2021 - 09.2022
MBA - Marketing
Drexel University
High School Diploma -
Environmental Charter High School
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