Shirley Speed
Chicago,US
Summary
Seeking an entry-level position to begin my career in a high-level professional environment. Self-motivated team member seeking work as a leader with dedication to customer satisfaction and problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bus service apprentice
CTA
Chicago
02.2024 - Current
- Maintains facility cleanliness through scheduled deep cleans and daily sanitization to ensure safe environments.
- Operates and maintains cleaning equipment while tracking supplies to prevent shortages and sustain operations.
- Coordinates with supervisors to prioritize cleaning requests, reducing average response time with measurable results.
- Identifies maintenance issues and arranges timely repairs to improve facility functionality and safety.
- Demonstrated strong teamwork skills by collaborating with staff to ensure a clean and safe environment, fostering a culture of cleanliness and respect.
Caregiver
Cantata Adult Life Services
08.2021 - 02.2024
- Assisted elderly individuals in managing daily responsibilities.
- Assisted with meal preparation, laundry tasks, and running errands.
- Cultivated strong relationships with clients to enhance overall satisfaction.
Walmart
05.2021 - 05.2022
- Provides customer service, resolves issues and represent company’s value.
- Address concerns all with the utmost sense of care.
- Interact with every customer, warm smile, helping hand that we are pride.
Apple bees
07.2019 - 07.2021
- Greeting guests, answering questions and making suggestions.
- Working with other team members to ensure guests are satisfied.
- Resolving customers questions and grievances in a professional manner.
- Fostered a welcoming environment by greeting guests warmly and addressing inquiries promptly, enhancing overall customer experience.
- Cultivated a welcoming atmosphere by proactively addressing guest inquiries, significantly enhancing overall satisfaction and repeat patronage.
Education
General studies
Wilbur Wright College
Chicago09.2015
Diploma - undefined
Roberto Clemente High School
Chicago06.2014
Skills
- Customer service
- Active listening
- Empathy
- Patience
- Proactive
- Technical knowledge
Certification
ServSafe Valid from 2024-12 to 2029-12
Timeline
Bus service apprentice
CTA
02.2024 - Current
Caregiver
Cantata Adult Life Services
08.2021 - 02.2024
Walmart
05.2021 - 05.2022
Apple bees
07.2019 - 07.2021
General studies
Wilbur Wright College
Diploma - undefined
Roberto Clemente High School