SHIRLEY URZUA
Ontario
Summary
Results-driven Inventory Manager with experience in managing inventory, staging outbound orders, and taking inventory. Demonstrated excellent customer service skills and ability to work independently. Bilingual in Spanish and English with strong communication and organizational skills. A dedicated and positive team player with cashiering and cash handling experience.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Lululemon
Ontario
11.2025 - Current
- Collaborated with team members to streamline order fulfillment processes.
- Trained new associates on warehouse operations and best practices.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Operated hand-held scanners to accurately pick and track orders.
- Prepared orders for shipment by packing items securely and labeling boxes.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Prepared merchandise for distribution to retail locations.
Freight Handler
PrimeFlight Aviation
Ontario
04.2025 - 11.2025
- Loaded and unloaded cargo from aircraft and ground transportation vehicles.
- Operated material handling equipment to move freight efficiently.
- Ensured compliance with safety regulations during all handling processes.
- Collaborated with team members to maintain workflow efficiency.
- Inspected shipments for damage and accuracy before processing.
- Sorted and organized freight in designated areas for easy access.
- Assisted in training new staff on operational procedures and safety protocols.
- Identified damaged products during unloading process and reported them immediately.
- Scanned and documented freights and assigned appropriate marking labels with identifying information.
- Assisted in training new warehouse employees.
Inventory Manager
Hometown Rentals
San Dimas
03.2022 - 01.2025
- Stage outbound orders and receiving returning orders
- Thoroughly cleaned and sanitized bathrooms, workspace and other areas of the store.
- Worked independently with minimal supervision while completing assigned tasks on time.
- Took inventory or examined merchandise to identify items needing replenishment or reordering.
- Demonstrated excellent customer service skills when interacting with customers.
Cashier/Customer Service
ALDI
Chino
11.2022 - 05.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Helped restock shelves when necessary to maintain an organized display area.
- Developed strong customer service skills by providing efficient and accurate service.
- Delivered exceptional customer service at all points of contact.
- Maintained accurate cash drawer and balanced register at shift end.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Valley View High School
Ontario, CASkills
- Bilingual in Spanish & English
- Cleaning Experience
- Customer service
- Communication skills
- Cashiering
- Cash Handling
- Rf Scanning
- Freight Handling
- Shipping & Receiving
- Order fulfillment
- Loading & unloading
- Packaging & labeling
- Airfield safety regulations
- Aircraft sanitation
References
References available upon request
Timeline
Warehouse Associate
Lululemon
11.2025 - Current
Freight Handler
PrimeFlight Aviation
04.2025 - 11.2025
Cashier/Customer Service
ALDI
11.2022 - 05.2023
Inventory Manager
Hometown Rentals
03.2022 - 01.2025
High School Diploma -
Valley View High School