Sandra Jasleen Maldonado
154 Willey St Gilberts,IL
Overview
4
4
years of professional experience
Work History
Receptionist/Sales Associate
European Wax Center
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote products.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Store cleanliness
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Inventory
- Closing/opening duties
- Conformation calls
- Selling Wax Packages and Retail
- Cash handling/deposits
- Scheduling guests
- Receptionist duties
Customer Service Cashier
Maciano's
02.2022 - 05.2022
- Answering phone calls
- Placing orders
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments, and issue receipts.
- Online orders
- Customer service
- Greeted customers entering the store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Customer Service Cashier
Village pizza and pub
04.2020 - 05.2021
- Responsible for providing quick and adequate service to customers, cash handling
- Follow standard procedures for making food and beverages properly as well as preparing customized orders
- Answered phone calls and took orders over the phone and in person
- Made sure everything was stocked and ready
- Online orders
- Closing restaurant cleaning/restocking duties
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Processed customer orders and accurately handled payment transactions.
- Utilized various software applications to process customer orders.
- Performed cash, card and check transactions to complete customer purchases.
Host/Runner
Tjs bar
07.2019 - 02.2020
- Worked 20+hours each week
- Handle food preparation
- Answer phone calls and take orders in person or over the phone
- Make sure everything is restocked or restock, if necessary, throughout the shift
- Online orders such as Uber, Door dash etc.
- Close/open restaurant cleaning/restocking duties
Education
Bachelor of Science - Nursing
Elgin Community College
Elgin, IL05.2027
License - Esthetician
ABC Cosmetology School And Nail Inc
Crystal Lake, IL11.2023
High School Diploma -
Hampshire High School
Hampshire, IL05.2021
Skills
- Bilingual in Spanish & English
- Sales
- Computer/tech skills
- Customer Service
- Service industry including customer relations, problem solving, relationship building, POS systems
- Teamwork and Collaboration
- Knowledge of products and services
- POS
Additional Information
References
Stephanie maldonado
Sephora manager
800 S Randall Rd, Algonquin, IL 60102
630.335.7733
Rob
Village pizza manager
2496 N Randall Rd, Elgin, IL 60123
rjimenez@aceplaces.net
847-220-0398
Cindy Heidemann
ABC Cosmetology and nail Inc. (owner - administrator & master instructor)
9213 s IL Route 31, lake in the Hills, IL 60156
nailqueen@ameritech.net
847-337-3144
Timeline
Receptionist/Sales Associate
European Wax Center
03.2023 - Current
Customer Service Cashier
Maciano's
02.2022 - 05.2022
Customer Service Cashier
Village pizza and pub
04.2020 - 05.2021
Host/Runner
Tjs bar
07.2019 - 02.2020
Bachelor of Science - Nursing
Elgin Community College
License - Esthetician
ABC Cosmetology School And Nail Inc
High School Diploma -
Hampshire High School
Similar Profiles
Sacia SaundersSacia Saunders
Esthetician- Wax Specialist at European Wax CenterEsthetician- Wax Specialist at European Wax Center
Morgan GerstenMorgan Gersten
Waxing Specialist at European Wax CenterWaxing Specialist at European Wax Center
Jeffrey WhitfieldJeffrey Whitfield
General Sales Associate at European Wax CenterGeneral Sales Associate at European Wax Center
Isabelle SalinasIsabelle Salinas
Assistant Manager at European Wax CenterAssistant Manager at European Wax Center
Melissa WeatherspoonMelissa Weatherspoon
Financial Counselor Team Lead at Verdi OncologyFinancial Counselor Team Lead at Verdi Oncology