Shirley Wells
Ponchatoula ,LA
Summary
Dynamic delivery driver with a proven track record at Uber Eats, excelling in time management and customer service. Recognized for optimizing routes to enhance delivery efficiency and achieving zero accidents. Skilled in GPS navigation and fostering strong client relationships, ensuring timely and accurate deliveries while maintaining a positive attitude.
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Responsible Job Title brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times.
Overview
2026
2026
years of professional experience
Work History
Delivery Driver
Uber Eats
Hammond, LA
06.2023 - Current
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Improved delivery accuracy by diligently checking orders before departure.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Enhanced customer trust by providing courteous and professional service during deliveries.
Delivery Driver
Doordash
Hammond, LA
06.2020 - Current
- Navigated local routes to ensure timely deliveries while adhering to traffic regulations.
- Utilized GPS technology to optimize delivery efficiency and improve route planning.
- Communicated effectively with customers to confirm orders and address inquiries promptly.
- Managed multiple deliveries simultaneously, demonstrating strong organizational skills in fast-paced environments.
- Provided exceptional customer service, enhancing client satisfaction and fostering repeat business opportunities.
- Maintained vehicle cleanliness and operational readiness through regular inspections and basic maintenance tasks.
- Adapted quickly to changing conditions such as weather or traffic disruptions, ensuring delivery commitments were met consistently.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Waitress
Annettes
Hammond La
2021 - 2022
- Provided exceptional customer service by engaging with guests and addressing inquiries promptly.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Supported food and beverage service by accurately taking orders and delivering items efficiently.
- Collaborated with team members to ensure timely service during peak hours and special events.
- Adapted quickly to changing menu items, daily specials, and promotions to inform customers effectively.
- Learned safety protocols and sanitation standards to contribute to a safe dining environment.
- Operated point-of-sale system for processing transactions and managing cash handling procedures accurately.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress
Shortys
Hammond La
2019 - 2021
- Engaged in ongoing training sessions to improve skills in customer interaction and order management.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Waitress
Oriental Wok
Alexandria, LA
01.2001 - 04.2008
- Engaged in ongoing training sessions to improve skills in customer interaction and order management.
- Provided exceptional customer service by engaging with guests and addressing inquiries promptly.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Supported food and beverage service by accurately taking orders and delivering items efficiently.
- Adapted quickly to changing menu items, daily specials, and promotions to inform customers effectively.
- Operated point-of-sale system for processing transactions and managing cash handling procedures accurately.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
No Degree -
Jonesville High
Jonesville, LASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Clean driving record
- GPS and route planning
- Safe driving record
- GPS navigation
- Order picking and processing
- Map reading and navigation skills
- GPS operation
- Vehicle cleaning and maintenance
- Delivery scheduling
- Quality assurance
- Vehicle inspection
- Client relationship management
- Order verification
- Vehicle maintenance
- Payment collection
- Mileage tracking
- Shopping orders
- Customer interaction
- Local routes
- Traffic laws
- Weather adaptability
- Responsible driver
- Local delivery
- Excellent sense of direction
Timeline
Delivery Driver
Uber Eats
06.2023 - Current
Delivery Driver
Doordash
06.2020 - Current
Waitress
Oriental Wok
01.2001 - 04.2008
Waitress
Annettes
2021 - 2022
Waitress
Shortys
2019 - 2021
No Degree -
Jonesville High