Shirley A. Townsend
Moorhead,MS
Summary
Motivated professional offering value to any organization in need of great collaboration, interpersonal, customer service, and multitasking abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Organized and motivated employee eager to apply time management and organizational skills in various environments. Open to seek opportunities to expand skills while facilitating company or organizational growth.
Overview
26
26
years of professional experience
Work History
Sales Advisor
Elite Marketing Professionals
Muncie, Indiana
10.2009 - 05.2010
- Provided customers with information on products and services available.
- Demonstrated product features and benefits to potential customers.
- Gathered customer feedback to improve sales strategies.
- Developed relationships with new and existing clients through contact management systems.
- Performed cold calling to generate leads for prospective clients.
- Assisted in the preparation of promotional materials and displays.
Sale Associate/Stock Merchandiser
Bath & Body Works
Muncie, Indiana
11.2009 - 01.2010
- Developed and implemented merchandising plans to optimize product visibility and availability.
- Assisted customers with locating desired products in the store.
- Responded quickly to complaints about out-of-stock items or incorrect pricing.
- Ensured all safety protocols were followed while handling merchandise.
- Adhered strictly to company policies regarding store operations and security.
- Followed instructions to properly arrange merchandise items.
- Updated pricing and sales signs to promote merchandise.
Fruit & Salad Bar Prep
Jitney Premier
Jackson, Mississippi
04.1997 - 05.1998
- Prepared fresh salads, dressings and toppings according to company recipes.
- Restocked salad bar items as needed throughout the day.
- Sanitized cutting boards, knives and other equipment used for food preparation according to health department guidelines.
- Followed proper procedures for disposing of expired food items safely.
- Kept records of inventory levels for various salad bar ingredients, including fruits, vegetables, proteins and dressings.
- Monitored temperatures of refrigerators and freezers containing salad bar items to ensure proper storage conditions were maintained at all times.
Sales Associate/Cashier
Double Quick 42 (Transferred to Double Quick 41)
Itta Bena, MS
08.2016 - 11.2016
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assembler
Modern Line Products
Indianola, Mississippi
12.1990 - 03.1997
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Inspect finished products for defects and conformance to customer requirements.
- Adhered to work safety standards, wore protective equipment and removed workplace hazards from job sites.
- Assembled machinery from component parts, following prescribed instructions to support correct configurations.
Education
Associate of Arts - Business Administration
Strayer University
Washington, DC06-2024
Skills
- Communication
- Critical Thinking
- Multitasking
- Adaptability and Flexibility
- Problem-Solving
- Active Listening
- Reliability
- Professionalism
References
- Felicia Nash - Business Owner; 662-303-1874
- Monica Fair - Nurse; 662-402-4122
- Jackie Hall - Administrative Assistant; 662-392-2807
Timeline
Sales Associate/Cashier
Double Quick 42 (Transferred to Double Quick 41)
08.2016 - 11.2016
Sale Associate/Stock Merchandiser
Bath & Body Works
11.2009 - 01.2010
Sales Advisor
Elite Marketing Professionals
10.2009 - 05.2010
Fruit & Salad Bar Prep
Jitney Premier
04.1997 - 05.1998
Assembler
Modern Line Products
12.1990 - 03.1997
Associate of Arts - Business Administration
Strayer University
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