Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shirlie Flataker

Marysville,WA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

17
17
years of professional experience

Work History

Delivery Driver

DoorDash
Marysville, WA
01.2022 - Current
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Customer Service Representative

Lincare Healthcare
Arlington, WA
04.2017 - 03.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Processed orders for DME from Hospitals and clinics.
  • Communicated with medical professionals to ensure patients received equipment in a timely manner.

Customer Service Representative

Cruise America
Everett, WA
05.2007 - 04.2017
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Completed rental paperwork and did inspections with customers of the rental vehicles.
  • Completed routine cleaning of rental office.

Education

Mark Morris High School
Longview, WA
06-1992

Skills

  • Exceptional written and verbal communication skills
  • Dependable and reliable
  • Customer Service
  • Attention to Detail
  • Telephone etiquette

References

References available upon request.

Timeline

Delivery Driver

DoorDash
01.2022 - Current

Customer Service Representative

Lincare Healthcare
04.2017 - 03.2021

Customer Service Representative

Cruise America
05.2007 - 04.2017

Mark Morris High School

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Shirlie Flataker