Summary
Work History
Education
Skills
Timeline
Generic
SHIRLINE L FRANZ

SHIRLINE L FRANZ

North Aurora,IL

Summary

Organized and efficient Data Entry Clerk with over 30 years of experience in data organization, proofreading and word processing. Team player works to support group efforts to meet critical deadlines. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management and office data organization for enhanced productivity.

Work History

Clergy

Eyes Speak Ministry & United National Church Biblical Studies Seminary Of Texas
04.2021 - Current
  • Established Eyes Speak Ministry and website
  • Privileges and responsibilities - Counseling, Ministerial, (prior affiliation) Revival Church - England, United States
  • Lead and coordinate zoom meetings for over 100 participants, creator of advertising banners and coordinated national revivals
  • Successfully coordinated virtual and live meetings
  • Maintained excellent attendance record, consistently arriving to work on time
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Exceeded goals through effective task prioritization and great work ethic
  • Delivered services to customer locations within specific timeframes

Home Care Aide

TUSKS ENTERPRISES INC
Batavia, IL
09.2021 - Current
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in at least 50% increase in establishing long-term, professional relationships.
  • Performed tasks to aid patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Increased progress and documented patient health status changes to keep care team updated.
  • Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members
  • Developed rapport to create safe and trusting environment for care
  • Recognized and reported abnormalities or changes in patients' health status to case manager
  • Assisted disabled clients to support independence and well-being
  • Scheduled and accompanied clients to medical appointments
  • Followed nutritional plans to prepare optimal meals
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
  • Cooked tasty, nourishing meals for patients to promote better nutrition
  • Documented residents' mental status, sleep and eating patterns in medical record books
  • Planned, prepared and served meals and snacks according to prescribed diets
  • Increased medication and medical terminology knowledge through research and continuing education
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships
  • Remained alert to problems or health issues of clients and competently responded
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm
  • Shopped for groceries regularly in order to keep house stocked with necessities
  • Supervised daily activities and provided assistance to staff
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support
  • Ran errands for patients, did shopping and picked up other necessities
  • Monitored progress and documented patient health status changes to keep care team updated
  • Monitored and assisted residents through individual service plans
  • Determined specific needs and provided most appropriate level of services for patient well-being

Home Care Aide

GARBOWICZ FAMILY CARE SERVICES, LN
Hoffman Estates, IL
09.2019 - 09.2021
  • Home health services: Activities of daily living for private home care patients.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Monitored progress and documented patient health status changes to keep care team updated.

Private caregiver

CMK HEALTHCARE - Glendale Heights IL
Glendale Heights, IL
10.2010 - 01.2016
  • Private caregiver from 2010 to 2016
  • CNA Certification program training/graduation - May 2016 to August 2016
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Documented vitals, behaviors and medications in client medical records
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients
  • Transported individuals to events and activities, medical appointments and shopping trips
  • Conferred with supervisor to discuss patient condition and medical care
  • Maintained clean, safe and well-organized patient environment
  • Assisted clients with daily living needs to maintain self-esteem and general wellness
  • Monitored progress and documented patient health status changes to keep care team updated

Office Manager/Secretary/Minister

CHURCH OF THE COMFORTER
Hanover Park, IL
01.1995 - 03.2010
  • Bookkeeping, website administrator, MS Word, Excel Spreadsheets, office filing
  • Managed office operations while scheduling appointments for the clergy
  • Optimized organizational systems for recordkeeping.
  • Oversaw office inventory activities

Remote Data Entry Clerk

WMH TOOL GROUP
Elgin, IL
09.2008 - 01.2009
  • Remote Data entry for Vice President. Duties included: Entering backlogged invoices into system directories; maintained and confirmed product hyperlinks; emailed confirmation of link connectivity
  • Sorted documents and maintained organized filing process.
  • Completed data entry tasks with accuracy and efficiency.

Remote/Hybrid Clerical Coordinator

NATIONAL DATA SERVICES OF CHICAGO
Roselle, IL
01.1998 - 12.1999
  • Successfully identified in house IT directory file issues
  • Overseer of Clerical Department workload, work ethics and quality reporting.
  • Remote work from home entering surveys for client base. Increased employee participation by 10%

Professional Nanny

NANNY SITTERS
Hoffman Estates, IL
01.1985 - 01.1998
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Taught children everyday skills and language.
  • Assisted with light housekeeping duties as well as running errands.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.

Procurement and Administrative Assistant

HITACHI AMERICA, LTD
Schaumburg, IL
01.1982 - 01.1985
  • Directly assisted marketing manager of sales I & II to produce overseas shippers, purchase orders for distribution and buyers
  • Company news reporter/editor - Tarrytown New York Division
  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Education

Some College (No Degree) - Marketing

William Rainey Harper College
Palatine, IL

High School Diploma -

Schaumburg High School
Schaumburg, IL
01.1982

Skills

  • Biblical Stewardship
  • Compassionate Care
  • Caregiver and Family Support
  • Spiritual Care
  • Collecting Information
  • Patient-Focused Quality Service
  • Project Coordination
  • Data Entry
  • Progress documentation
  • Community integration
  • Care plan assessment
  • State regulations knowledge
  • First aid and safety
  • Patient care
  • Good Telephone Etiquette
  • Interpersonal Communication

Timeline

Home Care Aide

TUSKS ENTERPRISES INC
09.2021 - Current

Clergy

Eyes Speak Ministry & United National Church Biblical Studies Seminary Of Texas
04.2021 - Current

Home Care Aide

GARBOWICZ FAMILY CARE SERVICES, LN
09.2019 - 09.2021

Private caregiver

CMK HEALTHCARE - Glendale Heights IL
10.2010 - 01.2016

Remote Data Entry Clerk

WMH TOOL GROUP
09.2008 - 01.2009

Remote/Hybrid Clerical Coordinator

NATIONAL DATA SERVICES OF CHICAGO
01.1998 - 12.1999

Office Manager/Secretary/Minister

CHURCH OF THE COMFORTER
01.1995 - 03.2010

Professional Nanny

NANNY SITTERS
01.1985 - 01.1998

Procurement and Administrative Assistant

HITACHI AMERICA, LTD
01.1982 - 01.1985

Some College (No Degree) - Marketing

William Rainey Harper College

High School Diploma -

Schaumburg High School

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