Shirlita Sizemore

Managed daily bookkeeping operations, ensuring accurate financial records and reports for management.

Balanced registers daily to maintain financial integrity and accuracy.

Processed cash, credit, and electronic transactions with precision and attention to detail.

Assisted customers with billing questions, payment processing, and account inquiries, ensuring clear communication and support.

Resolved customer concerns professionally, resulting in improved satisfaction and loyalty.

Maintained confidentiality of financial and customer information, safeguarding sensitive data consistently.

• Supervised daily activities and interactions of juvenile residents to enhance safety and support rehabilitation.
• Enforced facility rules and regulations, maintaining a secure environment.
• Assisted in crisis intervention by implementing effective conflict resolution techniques to de-escalate situations.
• Conducted regular checks on residents for compliance and well-being.
• Documented incidents and behavioral observations in detailed reports.
• Completed daily reports to track resident behavior and facility conditions.
• Supervised recreational activities for detained juveniles to foster engagement and positive social interactions.
• Patrolled correctional facility to uphold cleanliness and security standards.