Overview
Work History
Education
Skills
Objective
Timeline
Generic

Jocelyn Palada

405 Palmcrest Drive Apt#18 West Lake Daly City ,CA

Overview

29
29
years of professional experience

Work History

Cashier/server

Max’s Restaurant
Daly City
07.2017 - Current
  • Welcome guests as they enter
  • Process cash and card payments
  • Make beverages and desserts
  • Answers phone calls for Take-Out Orders
  • Acts as food runner/waitress

Teller

Banco De Oro Unibank Incorporated
03.1997 - 06.2016
  • Provided excellent customer service while servicing client's financial needs
  • Assisted customers in account inquiries regarding account products and services
  • Efficiently handled day to day tasks while working in a fast-paced environment
  • Processed customer transactions while adhering to company's policies and procedures
  • Effectively communicated customer transactional issues and customer concerns
  • Adept in handling and balancing monetary transactions
  • Managed upset customers, conflicts, and challenging situations
  • Built great customer rapport by forming long-term loyalty

Education

Bachelor of Science in Commerce - Major in Banking -

Far Eastern University - Manila, Philippines
Nicanor Reyes Street Sampaloc, Manila 1008 Metro M
10.1994

Skills

Fluent in English and Tagalog

Translation skills from one language to another both written and oral

Microsoft Office (Word and Excel)

Excellent verbal and communication skills

Self-motivated and a team player

Objective

Dedicated customer service representative seeking an opportunity to utilize my skills in a team oriented company. Experienced in providing excellent customer service while working successfully as a team member and as an individual contributor.

Timeline

Cashier/server

Max’s Restaurant
07.2017 - Current

Teller

Banco De Oro Unibank Incorporated
03.1997 - 06.2016

Bachelor of Science in Commerce - Major in Banking -

Far Eastern University - Manila, Philippines
Jocelyn Palada