Joylene Spence
Indianapolis,IN
Overview
8
8
years of professional experience
Work History
Manager of Community Engagement
United Way of Central Indiana
Indianapolis, IN
07.2025 - Current
- Manage a diverse portfolio of nonprofit partners, strengthening organizational capacity and improving program outcomes through targeted technical assistance and ongoing performance monitoring
- Design and facilitate peer learning programming that increases collaboration and knowledge-sharing among grantees, enhancing effectiveness of two-generation poverty reduction strategies
- Strengthen community engagement by convening stakeholders and incorporating community voice into funding strategies and program development
Associate Director of ASAP
Ivy Tech Community College
Indianapolis, IN
10.2023 - 06.2025
- Oversaw the program budget, recruiting and enrollment, onboarding, and student transfer to four-year institutions.
- Participated in increasing ASAP's retention and completion metrics by identifying barriers to success, implementing strategies to support student success, and connecting with them each term for individual mentoring and academic planning.
- Coordinated advising, educational, culturally immersive, and community-based enrichment activities for 15+ students each week, preparing them for future academic experiences.
- Designed, organized, and executed ASAP recruitment strategies to attract qualified and enthusiastic students to the program through collaborative and coordinated efforts with our campus admissions team and high school counselors.
Dual Credit Academic Advisor
Ivy Tech Community College
Indianapolis, IN
10.2022 - 10.2023
- Provided students with academic support through detailed academic plans, weekly grade monitoring, and intervention when necessary to provide additional support.
- Assisted students in identifying and enrolling in dual credit courses aligning with academic and career goals, leading to degree and certificate completions.
- Collaborated with school administrators and faculty to ensure the success of the dual credit partnership throughout each term across multiple schools.
- Maintained accurate records of student enrollment, grades, and other relevant information through various student management tools.
Recreation Leader
Banneker Community Center
Bloomington, IN
10.2020 - 07.2022
- Assisted in the coordination of the activities of a community center, including managing the weekly events schedule and rental of facility space.
- Supported site leader in coordinating and executing different community-based projects for our low-income student population.
- Monitored and assessed program effectiveness, making adjustments to improve participant experiences while fostering a welcoming atmosphere, encouraging community engagement and participation in center activities.
Advocate for Community Engagement
Fairview Elementary School
Bloomington, IN
07.2018 - 05.2022
- Coordinated and communicated with Fairview teachers, IU students, and faculty to provide students with a comprehensive service learning experience each semester.
- Developed engagement and outreach metrics to measure community engagement by incorporating student reflections opportunities which assisted in improving students' learning.
- Recruited approximately 15 – 20 college volunteers per semester each year.
Intern
Charles Koch Internship, The Urban Specialists
Dallas, TX
02.2022 - 04.2022
- Assisted in the development and implementation of violence prevention programs aimed at reducing community violence and promoting peace in Dallas.
- Conducted research and data analysis to support program initiatives, focusing on local community needs and impact assessment.
- Supported community outreach efforts by organizing events, workshops, and educational sessions to engage at-risk populations.
- Gained hands-on experience in non-profit operations, including project management, stakeholder engagement, and resource allocation.
Education
MBA - Project Management
University of Southern Indiana
Evansville, IN07-2024
Bachelor of Science - Law and Public Policy
Indiana University, O'Neill School
Bloomington, IN05-2022
Associates - General Studies
Ivy Tech Community College
East Chicago, IN05-2018
Skills
- Program Development and Management
- Advocacy and Public Speaking
- Data Analysis
- Collaboration and Relationship Building
- Organization and Time Management
- Problem Solving and Leadership
Timeline
Manager of Community Engagement
United Way of Central Indiana
07.2025 - Current
Associate Director of ASAP
Ivy Tech Community College
10.2023 - 06.2025
Dual Credit Academic Advisor
Ivy Tech Community College
10.2022 - 10.2023
Intern
Charles Koch Internship, The Urban Specialists
02.2022 - 04.2022
Recreation Leader
Banneker Community Center
10.2020 - 07.2022
Advocate for Community Engagement
Fairview Elementary School
07.2018 - 05.2022
MBA - Project Management
University of Southern Indiana
Bachelor of Science - Law and Public Policy
Indiana University, O'Neill School
Associates - General Studies
Ivy Tech Community College