Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shiron Williams

Summary

As a home lines associate:

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

As a digital personal shopper:

Versatile team member offering almost a year of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

2
2
years of professional experience

Work History

Walmart Digital Personal Shopper

Walmart
Elgin, SC
08.2023 - 04.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.

Walmart Homelines Associate

Walmart
Kingston, NY
03.2022 - 08.2023
  • Reduced inventory shrinkage through diligent monitoring of merchandise and accurate recordkeeping.
  • Collaborated with team members to maintain a clean, organized, and welcoming store environment.
  • Assisted with inventory management tasks such as receiving shipments, tracking stock levels, and conducting periodic physical counts to ensure accuracy.
  • Supported store management in achieving sales targets by actively promoting featured products and special offers to customers.
  • Participated in regular team meetings to discuss strategies for improving performance metrics such as sales growth, average transaction value, or customer satisfaction scores.
  • Processed transactions efficiently at the cash register, balancing accuracy with speed to minimize wait times.
  • Assisted customers with product selection, ensuring they found the best fit for their needs and preferences.
  • Ensured timely restocking of shelves by accurately tracking inventory levels and submitting replenishment requests when necessary.
  • Conducted regular audits of product information on store shelves, rectifying any discrepancies or outdated materials in a timely manner.
  • Performed regular price checks for consistency across all items in the department, ensuring accurate pricing information for customers at all times.
  • Provided training and guidance to new team members, fostering a positive work environment that encouraged teamwork and productivity.
  • Increased sales by effectively merchandising products and creating visually appealing displays.
  • Maintained a safe shopping environment through vigilance against hazards, proper storage of products, and adherence to company policies and procedures.

Education

High School Diploma -

Woodstock Day School
Saugerties, NY
06.2021

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Customer Relations
  • Relationship Building
  • Flexible Schedule
  • Online Order Processing
  • Prioritizing Orders
  • Heavy Lifting
  • Upbeat and Outgoing Attitude

Timeline

Walmart Digital Personal Shopper

Walmart
08.2023 - 04.2024

Walmart Homelines Associate

Walmart
03.2022 - 08.2023

High School Diploma -

Woodstock Day School
Shiron Williams