Shishir Tamang
Woodside,NY
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
3
3
years of professional experience
Work History
Store Supervisor
Dunkin' Donuts
09.2023 - 01.2024
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Barista/Retailer/Cashier
La Pain Quantidon
04.2022 - 05.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Server/Cashier
Indian Chinese Restaurant
09.2020 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Science - Computer Science
York College
Jamaica, NY06.2025
Associate of Science - Computer Science
LaGuardia Community College
Long Island City, NY06.2023
Skills
Inventory Management
Customer Service
Staff Supervision
Multitasking and Organization
Store Opening and Closing
Problem-Solving
Timeline
Store Supervisor
Dunkin' Donuts
09.2023 - 01.2024
Barista/Retailer/Cashier
La Pain Quantidon
04.2022 - 05.2022
Server/Cashier
Indian Chinese Restaurant
09.2020 - 02.2022
Bachelor of Science - Computer Science
York College
Associate of Science - Computer Science
LaGuardia Community College
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