SHISH SHEE-NE ASPRIA
Happy Valley,USA
Summary
Decent customer service background paired with skills in multitasking and problem solving to help with present and future issues.
Positive, upbeat personality traits combined with strong understanding of customer service and sales strategies. Knowledge of inventory management systems and excellent communication skills. Committed to driving sales growth and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Concierge
The Springs Living LLC
Happy Valley, OR
07.2026 - Current
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Coordinated transportation arrangements for residents, ensuring timely and efficient service.
- Managed front desk operations, maintaining organized schedules and accurate records.
- Assisted residents with daily needs, fostering a supportive community environment.
- Developed strong relationships with residents through attentive listening and personalized interactions.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
Parts Sales Manager
Autozone
Clackamas, OR
07.2025 - 05.2026
- Managed inventory levels to optimize product availability and minimize stock discrepancies.
- Trained and mentored team members on sales techniques and customer service standards.
- Developed strategic sales initiatives to enhance department performance and customer satisfaction.
- Analyzed sales data to identify trends, adjust strategies, and maximize revenue opportunities.
- Coordinated with suppliers to ensure timely delivery of parts and maintained strong vendor relationships.
- Implemented process improvements that increased operational efficiency in parts sales transactions.
- Oversaw daily operations, ensuring compliance with company policies and enhancing team productivity.
- Conducted regular training sessions to improve product knowledge among staff, fostering a knowledgeable sales team.
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Streamlined inventory management for enhanced efficiency in ordering and tracking parts.
- Led a team of sales associates to consistently surpass monthly sales goals.
- Ordered parts for customers, repair shops, and service departments for use in all kinds of equipment.
- Increased parts sales by developing and maintaining strong relationships with customers and suppliers.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Customer Service
McDonald's
Newport, Oregon
07.2022 - 07.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Responded proactively and positively to rapid change.
- Trained new personnel regarding company operations, policies and services.
- Cross-trained and provided backup support for organizational leadership.
Education
Bachelor of Science - Psychology
Western Oregon University
Monmouth, OR06.2027
Skills
- Solving Customer Concerns
- Quotes Coordination
- Effective Customer Communication
- Customer Service and Assistance
- Cash Register Operations
- Collaborative thinking
- Group skills
- Quick thinking
- Hard worker
- Operational efficiency
- Warehouse management
- Task delegation
- Sales reporting
- Product launches
- Sales promotion
- Ordering parts
- Improving customer satisfaction
- Invoice processing
- Inventory restocking
- Staff training
- Inventory management
- Performance improvement
- Inventory auditing
- Stock management
AWARDS AND EXTRA SKILLS
Student of the month for empathy, twice., 90% or above attendance throughout my four years of high school., Awarded for collaborative thinking and hard working for year book., I was given an award for multitasking and personal best for broadcast two years in a row., I was awarded a leadership award during graduation., I helped teach a science class and helped where it was needed.
Timeline
Concierge
The Springs Living LLC
07.2026 - Current
Parts Sales Manager
Autozone
07.2025 - 05.2026
Customer Service
McDonald's
07.2022 - 07.2023
Bachelor of Science - Psychology
Western Oregon University