Shiv Dutta
Santa Barbara,CA
Overview
3
3
years of professional experience
Work History
Anacapa Desk Attendant
UC Santa Barbara
09.2023 - Current
- Answered phones and assisted callers with inquiries.
- Established relationships with guests to grow and retain client base.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Greeted guests entering and exiting facility.
Cashier
Popeyes® Louisana Kitchen
01.2023 - 07.2023
- Greet customers entering store, take their order, and respond promptly to their needs.
- Answer questions about store policies and address customer concerns.
- Operate company phone to address customer issues and provide assistance.
- Develop strong cooperative relationships with co-workers and managers.
- Clean and sanitize bathrooms, kitchens, and other similar areas according to established protocols.
Student Poll Worker
LA County Elections
10.2022 - 12.2022
- Issued voter ballot papers and addressed any questions or concerns.
- Directed voters to polling machines and provided assistance if needed.
- Prepared, cleaned, and maintained polling stations.
- Opened and closed polling booths.
- Attended appropriate training sessions and information briefings.
Team Member
Placerita Nature Center
06.2021 - 02.2022
- Developed strong customer service and product knowledge skills to enhance individual and team performance at the gift shop.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Trained new team members by relaying information on company procedures and safety requirements.
- Set up activities and scavenger hunts to entertain guests.
- Fed animals and cleaned their cages/enclosures.
Education
Bachelor of Science - Statistics And Data Science
University of California, Santa Barbara
Santa Barbara, CA06.2027
Valencia High School
Valencia, CA05.2023
Skills
- Client Satisfaction
- Lobby Maintenance
- Special Events
- File Management
- Requests for Information
Related Extracurriculars
Boston Scientific:
- Job Shadowing.
- Created a communication method with an Implantable Pulse Generator through Python GUI with other students.
- Commended immensely by supervisors.
Scouts of America:
- Eagle Scout Rank.
- Over 150 Community Service Hours.
- Senior Patrol Leader Position: Led scouts throughout outings, Managed disputes and supplies, Created events, Worked with other leadership.
Timeline
Anacapa Desk Attendant
UC Santa Barbara
09.2023 - Current
Cashier
Popeyes® Louisana Kitchen
01.2023 - 07.2023
Student Poll Worker
LA County Elections
10.2022 - 12.2022
Team Member
Placerita Nature Center
06.2021 - 02.2022
Bachelor of Science - Statistics And Data Science
University of California, Santa Barbara
Valencia High School
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