SHIVARANJANI BALAKRISHNAN
Milton
Summary
Knowledgeable individual with over nine years of experience equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Eager to contribute to team success and further develop professional skills. Ability to collaborate with Cross-Functional Stakeholders | Excellent Professional References.
Overview
14
14
years of professional experience
1
1
Certification
Work History
PROCUREMENT OPERATIONS SPECIALIST
CANADIAN TIRE CORPERATION
01.2022 - 12.2023
- Coordinating and checking with the team on day to day activities for smooth workflow.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Utilized advanced analytical skills in order to resolve complex operational issues effectively.
- Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
- Gathered, organized and input information into digital database.
- Diligently coached and guided new hires ensuring their successful integration into the team and gaining proficiency in core responsibilities.
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problem-solving.
- Developed and maintained operational procedures to ensure compliance with industry standards and regulations.
- Trained external vendors and led onboarding sessions on how to effectively use company's internal systems.
BACK UP INBOUND SUPPORT CLERK
CANADIAN TIRE CORPORATION
05.2021 - 12.2021
- Constant communication between Inbound Management Team of incoming shipments and schedule conflicts/issues that could impact the process flow
- Inventory Analysis on the available products using DCCS and Yard smart
- Correspond with carrier representatives to make arrangements and provide instructions for shipments and delivery of orders
- Receiving incoming shipments, compared contents against associated records and transmitted to proper subdivisions
- Determine shipping priorities, work assignments and shipping methods required to meet shipping and receiving schedules
- Logging incoming shipments into database, process and organize information
MATERIAL HANDLER
CANADIAN TIRE CORPORATION
08.2020 - 04.2021
- Led teams to complete various tasks including party city set up, assigned at work
- Act as a resource for training new recruits, to enter the role of a problem solver on the procedure to reduce overall defects and maintain a clean and safe work environment
- Ensure all shipment contents are confirmed to records and that all material is accounted as per Purchase Order
- Operate counterbalance forklift/ clamp, end rider and pump truck
- Facilitate and maintain a safe work environment and a trained workforce, committed to the best practices in the industry
- Accountable to receive, inspect, count and stock inbound products in warehouse
- Filling out log's sheets for inbound overages, shortages, damages
- Active 5S Team Member to make the workplace function better
SENIOR AUDIT EXECUTIVE
P.V SATISH KUMAR & ASSOCIATES
03.2018 - 04.2020
- Interacted with internal staff and clients to improve operational knowledge of relevant tax issues and business implications.
- Examined whether the organization's objectives are reflected in its management activities and whether employees understand the objectives
- Built long-term cordial relationships with key clients
- Mentored junior auditors, fostering professional development and consistent high-quality performance across the team.
- Supervised, managed, and ensured the accuracy of the financial statements
- Analyzed complex client problems and generated targeted solutions that resolved outstanding issues while enhancing client business positions.
AUDIT EXECUTIVE
P.V SATISH KUMAR & ASSOCIATES
05.2012 - 06.2015
- Served as Concurrent Auditor for various Scheduled Banks in Chennai, India
- Assisted in ensuring compliance with 'know your customer' (KYC) and 'anti-money laundering' norms, and in the prevention of frauds and detection of income leakage etc
- Inspected cash on hand, notes receivable and payable, negotiable securities, and cancelled checks to confirm records are accurate
- Managed general administration tasks at office including petty cash
STORE SUPERVISOR
CEE BEE ENTERPRISES
07.2009 - 10.2011
- Strong focus on customer service, with a friendly and helpful nature and experienced in handling telephone enquiries by providing quality service to Customers
- Identified current and future customer requirements by establishing rapport with potential and actual customers
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
- Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
- Conducted inventory analysis to determine optimal stock levels.
Education
Post graduate Program - Supply Chain Management - Global
Conestoga College
Kitchener, ON12.2021
Master of Commerce - General
Meenakshi College for Women (Autonomous)
04.2017
Bachelor of Commerce - General
Madras University
05.2012
Skills
- Team development
- Process Improvement
- Supervision
- Customer service
- Critical thinking
- Pricing strategies
- Communication
- Analytical
- Relationship building
- Vendor management experience
- Software and tool proficiency
- Coaching and mentoring
Certification
- Lean Enterprise Green Belt - eLean Academy
- APICS- CSCP - Pursuing
- Certified Industrial Accountant- CIA Chennai, India
- Certificate in Goods & Service Tax (GST PRO)- Institute of Business Laws
Accomplishments
- Established appropriate systems for replacing manual tax filing and maintaining client portfolios.
- Developed relationships with new clients and typically exceeded their expectations.
- Led team to achieve filing several tax returns before the deadline, earning recognition from upper management.
- Collaborated with team of in the development of training materials for onboarding vendors and new hires.
Timeline
PROCUREMENT OPERATIONS SPECIALIST
CANADIAN TIRE CORPERATION
01.2022 - 12.2023
BACK UP INBOUND SUPPORT CLERK
CANADIAN TIRE CORPORATION
05.2021 - 12.2021
MATERIAL HANDLER
CANADIAN TIRE CORPORATION
08.2020 - 04.2021
SENIOR AUDIT EXECUTIVE
P.V SATISH KUMAR & ASSOCIATES
03.2018 - 04.2020
AUDIT EXECUTIVE
P.V SATISH KUMAR & ASSOCIATES
05.2012 - 06.2015
STORE SUPERVISOR
CEE BEE ENTERPRISES
07.2009 - 10.2011
Master of Commerce - General
Meenakshi College for Women (Autonomous)
Bachelor of Commerce - General
Madras University
Post graduate Program - Supply Chain Management - Global
Conestoga College
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