Summary
Overview
Work History
Education
Skills
Timeline
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Shiya Genson

530 Ranchitos Rd Bosque Farms,NM

Summary

I am hardworking, self motivated, extremely organized and detail oriented. I am experienced in data entry and customer service. I bring a strong work ethic and an ability to work with a team or independently. I am self motivated, ready to learn, and will be an asset to your department.

Overview

9
9
years of professional experience

Work History

Secretary 1

Los Lunas Schools
Los Lunas, NM
12.2021 - Current
  • Welcomed visitors, answered phone calls and maintained front reception desk.
  • Responded to parent and student concerns to provide immediate resolution.
  • Greet visitors and direct them to appropriate location or person.
  • Create keynote presentations to use in trainings.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Assisted administration with various tasks as needed.
  • Assisted teachers with various tasks as needed including making copies.
  • Maintained organized filing system of paper and electronic documents.
  • Assisted with special projects or tasks upon request.
  • Assisted students with various tasks as needed including IT help.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Managed online calendars.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Used a two way radio to communicate with security and administration to ensure safety of the Camus.

Library Support Specialist

Los Lunas Schools
Los Lunas, NM
08.2015 - 12.2021
  • Oversee check-in and check-out process of library books and materials.
  • Answer patrons' questions and assist in finding materials requested.
  • Developed a strong understanding of cataloging books and other materials.
  • Process payments for overdue library materials.
  • Design fliers to inform visitors and patrons of upcoming events.
  • Returned books to circulation by placing on proper shelves.
  • Create age appropriate lessons for all students grades Pre K - 6th grade.
  • Use creative time management solutions in order to get the most out of each library class.
  • Resolve any behavioral issues without involving a third party.
  • Processed all new books and added them to Destiny, the Los Lunas Schools online catalog.
  • Communicate with staff and parents via email or phone in a professional and kind manner.
  • Schedule, set up and organize all book fairs. Including promoting the fair and closing the fair by completing all financial requisitions.
  • Created a Canvas page to assist online students.
  • Led Zoom classes during remote learning.
  • Completed a variety of professional development trainings offered through Los Lunas Schools.
  • Participated in the What's New In Children's Literature Workshop each year through the Bureau of Education and Research.

Owner

Bohotique
Los Lunas, NM, NM
05.2018 - 05.2019
  • Developed effective business strategies, systems and procedures.
  • Analyzed client needs and assisted in determining appropriate resources and strategies.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Hosted special events to increase community engagement.
  • Set pricing structures.
  • Promoted store offerings through social media to attract new customers.
  • Engaged positively with customers.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Created new displays often in order to appeal to customers.
  • Kept a detailed record of all trades and credits.
  • Insured Bohotique was in compliance with all ADA guidelines, fire code guidelines as well as business liscencing guidelines.

Education

Los Lunas High School
Los Lunas, NM
05.2000

Some College (No Degree) - Early Childhood Education

CNM
Albuquerque, NM

Skills

  • Telephone etiquette
  • Processes and procedures
  • Communication skills
  • Organizational skills
  • Business math
  • Data entry
  • Time management

Timeline

Secretary 1

Los Lunas Schools
12.2021 - Current

Owner

Bohotique
05.2018 - 05.2019

Library Support Specialist

Los Lunas Schools
08.2015 - 12.2021

Los Lunas High School

Some College (No Degree) - Early Childhood Education

CNM

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Shiya Genson