Shiza Adnan
Fishers,IN
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
7
7
years of professional experience
Work History
Owner
QalamKari- Etsy store
01.2020 - 05.2024
- Launched and manage an Etsy shop specializing in customized paintings and calligraphies
- Implemented SEO strategies and competitor analysis to enhance social media visibility, resulting in a 22% increase in traffic and a 35% boost in sales
- Effectively managed order processing and shipping, maintaining long-term client relationships through dedicated customer follow-up.
Student Ambassador
IUPUI - Admissions Office
08.2021 - 06.2022
- Provided exceptional customer service to prospective students and families, leading orientation groups and panel discussions
- Established positive relationships with prospective students through effective marketing initiatives, campus visits, and meticulous follow-up
- Communicated department-specific information and assisted in maintaining relationships between academic units.
Assistant Teacher
KUMON Center
03.2020 - 07.2021
- Tracked student progress and identified opportunities to enhance tutoring methods, contributing to improved academic outcomes
- Applied positive reinforcement strategies to foster student confidence in reading and mathematics
- Assisted in developing educational strategies to enhance analytical comprehension and test-taking skills.
Student Ambassador
Brookdale Community College - Admissions Office
09.2018 - 07.2019
- Trained and supervised ambassadors, improving customer service ratings by 10% through effective communication and problem-solving skills
- Digitized documents using Acrobat Adobe Pro, enhancing office organization and accessibility of information
- Conducted outreach activities, including 200+ cold calls, resulting in increased recruitment appointments and departmental efficiency.
Business Development and Coordinator
Ruby Cooks
01.2017 - 12.2017
- Managed business operations, including recipe development, menu planning, and online marketing strategies for special events
- Designed customer feedback questionnaires, contributing to a 30% annual increase in customer satisfaction
- Developed an innovative online marketing platform that significantly increased organic search traffic, demonstrating proficiency in digital marketing strategies.
Education
Bachelor of Science in Business - Management
Indiana University, Kelley School of Business
Indianapolis, IN08.2022
Associate in Applied Sciences (A.A.S) - Social Sciences
Brookdale Community College
Lincroft, NJ06.2019
Associate in Arts (A.A) - Business Administration
Houston Community College
Houston, TX05.2018
Non-degree seeking exploratory semester - Fashion Merchandising
Laboratory Institute of Merchandising (LIM College)
New York, NY08.2016
Skills
- Proficient communication skills
- High degree of professionalism
- Demonstrated time management and priority setting skills
- Commitment to quality and attention to detail
- Adaptability to fast-paced, dynamic environments
- Dependable and thorough in administrative tasks
- Customer Relations
Timeline
Student Ambassador
IUPUI - Admissions Office
08.2021 - 06.2022
Assistant Teacher
KUMON Center
03.2020 - 07.2021
Owner
QalamKari- Etsy store
01.2020 - 05.2024
Student Ambassador
Brookdale Community College - Admissions Office
09.2018 - 07.2019
Business Development and Coordinator
Ruby Cooks
01.2017 - 12.2017
Bachelor of Science in Business - Management
Indiana University, Kelley School of Business
Associate in Applied Sciences (A.A.S) - Social Sciences
Brookdale Community College
Associate in Arts (A.A) - Business Administration
Houston Community College
Non-degree seeking exploratory semester - Fashion Merchandising
Laboratory Institute of Merchandising (LIM College)
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