Shiza Shahid
Arlington Heights,IL
Summary
A hard working and driven licensed Registered Nurse (RN) with 7 plus years of experience in diverse healthcare settings. Strong work ethic and effective communication skills. Committed to patient education and advocacy and providing compassionate and high-quality care to improve quality to life.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cardiac & Renal Nurse
Northwest Community Hospital (Cardiac, Renal/Telemetry)
07.2022 - Current
- Communicated with the interdisciplinary team to meet the goals of individualized patient plan of care
- Safely admitted and discharged patients
- Started peripheral IV’s
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians, families and nurses.
- Used EPIC and EMR for clinical documentation.
- Communicated patient’s critical lab findings, change in status and concerns to the providers.
- Started and monitored patients on high-risk medication drips.
- Assessed and monitored patient health condition throughout shifts.
- Educated patients and families on diagnoses, treatment options and disease prevention.
- Updated charts with accurate information to maintain strict record keeping standards.
- Maintained strict patient information confidentiality to comply with HIPAA laws.
- Administered medications and treatments per doctor’s orders.
- Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
- Provided guidance to new employees regarding policies of the organization.
Nephrology Nurse
Fresenius Medical Center
Glendale Heights, IL
02.2020 - 01.2021
- Received and greeted patients upon arrival
- Assessed patients and monitored vitals before, during and after treatments
- Administered medications and dialysis treatments
- Advocated for patient needs with the interdisciplinary team.
- Responded to emergency situations with speed, and expertise to provide life-saving interventions.
- Provided emotional support to patients and families when needed.
- Conducted patient education regarding lifestyle changes to improve health outcomes.
- Maintained accurate documentation of patient care in the medical records.
- Followed up with patients with missed appointments.
- Coordinated communication between healthcare providers and families involved in the care of patients to improve health outcomes.
Dental Assistant & Receptionist
Jain Dental Clinic
Lombard, IL
02.2014 - 02.2015
- Contacted various Insurance companies to check patient’s eligibility/benefits prior to treatments
- Processed Insurance claims
- Ordered supplies necessary for daily operations of the practice.
- Entered patient data electronically ensuring confidentiality.
- Assisted dentists with procedures including implants, fillings, and root canals
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Educated patients on treatment procedures and post-procedure care.
- Performed administrative duties such as scheduling appointments, answering phone calls and updating patient records.
- Trained new dental assistants
Dental Assistant & Receptionist
Putney Dental Care
London, UK
03.2012 - 04.2013
- Scheduled patient appointments on the phone and in person
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Performed dental charging
- Assisted providers with the procedure efficiently
- Collected payments due on completion of treatment
- Filed and maintained all the important patient files maintaining patient privacy
- Ordered dental supplies as needed
- Sterilized instruments and hand pieces ensuring infection control
HR Assistant/Customer Services
Tilton Communications Ltd
London, UK
01.2011 - 06.2011
- Posted job announcements for available positions.
- Prepared and set up new employee orientations.
- Ordered supplies for the office.
- Managed and maintained all customer payments and receipts.
- Called customers to promote the products and help with the product purchase.
- Assisted customer services with complaints or complicated customer issues and queries.
- Handled stressful situations with a calm demeanor.
- Provided multilingual customer services in English, Urdu and Hindi.
- Filed documents, delivered mail and performed bookkeeping to maintain records.
Education
Associate Degree in Nursing -
College of DuPage
Glen Ellyn, IllinoisDiploma in Dental Nursing with the National Examination Board for Dental Nurses -
Harriet Ellis Training and Recruitment Group
London, UKBachelor of Science in Communication Sciences (HONORS) -
Fatima Jinnah University
PakistanSkills
- Multilingual
- Multi-tasking
- IT skills - Word, Power Point, Excel, Eaglesoft, Epic
- Patient Care and Education
- Patient rights advocacy
- Policy and procedure compliance
- Unit Administration
- Electronic Health Records Management
- Telemetry and Advanced Cardiac Care
- Palliative Care
- Hospice/End of life care
Certification
- Registered Nurse License 041.492336
- Nominated for Daisy Award
- CPR Certification (12/2024 - 12/2026)
- Infection Control Certification (UK)
Timeline
Cardiac & Renal Nurse
Northwest Community Hospital (Cardiac, Renal/Telemetry)
07.2022 - Current
Nephrology Nurse
Fresenius Medical Center
02.2020 - 01.2021
Dental Assistant & Receptionist
Jain Dental Clinic
02.2014 - 02.2015
Dental Assistant & Receptionist
Putney Dental Care
03.2012 - 04.2013
HR Assistant/Customer Services
Tilton Communications Ltd
01.2011 - 06.2011
Associate Degree in Nursing -
College of DuPage
Diploma in Dental Nursing with the National Examination Board for Dental Nurses -
Harriet Ellis Training and Recruitment Group
Bachelor of Science in Communication Sciences (HONORS) -
Fatima Jinnah University