Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shizhi Wei

Little Neck,NY

Summary

Hardworking Field Service Technician bringing 2+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Restaurant Supervisor

Go Fish Sushi Denver
08.2021 - 07.2025
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.

Field Service Technician

Nautilus Hyosung America
03.2017 - 07.2021
  • Provided technical support to troubleshoot, repair, and maintain operational efficiencies in automated teller machine systems.
  • Maintained the company's field response vehicle stocked with repair and replacement parts.
  • Discussed and recommended service options with customers.
  • Reviewed aspects of the job upon completion to alleviate equipment failure and prevent callbacks.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Tested systems, noting issues and completing preventive maintenance.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $3000.

Education

High School Diploma -

Bayside High School
Bayside
06.2015

Associate of Science - Accounting And Finance

Queensborough Community College
Bayside, NY

Skills

  • Tool management
  • Fault diagnosis
  • Safety assessment
  • Work order prioritization
  • Repair and installation
  • Equipment installation
  • Complaint resolution

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Restaurant Supervisor

Go Fish Sushi Denver
08.2021 - 07.2025

Field Service Technician

Nautilus Hyosung America
03.2017 - 07.2021

High School Diploma -

Bayside High School

Associate of Science - Accounting And Finance

Queensborough Community College