Shlet Major
Orlando,FL
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Document Support Representative
Advent Health
Maitland, FL
11.2021 - Current
- Receives and sorts incoming mail daily ensuring all correspondence, interoffice or external, is routed appropriately and efficiently.
- Meets or exceeds Department standard for timeliness and accuracy.
- Reviews and codes correspondence within specified time frame and identifies payor and patient account number to ensure proper identification.
- Scans documents to appropriate patient account, meeting or exceeding Department standards for productivity and accuracy.
- Carefully reviewed all documents and reports for completeness and accuracy.
Medical Receptionist -Senior Health
Advent Health
Winter Park, FL
10.2020 - 11.2021
- Welcomes patients appropriately, accurately updates, verifies and enters patient demographics (including insurance and billing) and processes/scans all forms into appropriate systems.
- Maintains an effective operational flow by communicating patients’ status to appropriate team members and keeping patient apprised.
- Provides education as necessary to patient regarding test locations, patient portal use, and follow-up (non-clinical) actions.
- Respectfully but firmly requests co-pays and/or outstanding balance at time of check-in.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Patient Registration Coordinator-Centra Care
Advent Health
Winter Park, FL
03.2020 - 10.2020
- Managed patient registration process, confirming data accuracy and completeness.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Assisted patients in filling out check-in and payment paperwork.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
Nutritional Services Associate
Advent Health- Hospital
Altamonte Springs, FL
12.2016 - 03.2020
- Prepare and assemble hot/cold food and nourishment for tray line, patients, and retail areas of responsibility.
- Assemble trays per therapeutic diet guidelines, the direction of CBORD Application, and the established standards.
- Ensures the work area, storeroom, and walk in freezer are clean and neat.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Education
Diploma -
West Orange High School
05.2003
Skills
- Teamwork and Collaboration
- Attention to Detail
- Insurance Verification
- Data Entry
- Customer Service
- Records Research
- Billing Data Verification
- Reliability and punctuality
- Time Management
- Problem-solving skills
Timeline
Document Support Representative
Advent Health
11.2021 - Current
Medical Receptionist -Senior Health
Advent Health
10.2020 - 11.2021
Patient Registration Coordinator-Centra Care
Advent Health
03.2020 - 10.2020
Nutritional Services Associate
Advent Health- Hospital
12.2016 - 03.2020
Diploma -
West Orange High School